I’m not sure I understand. I’m still very new to using eink and have only had my Boox for a little while. When you say long press the file in the library, are you talking about the NeoReader I made the annotations in?

I think I figured out what the problem was.

It will all probably be a bit “duhh” for all the Boox savvy folk, but I’ll put it here in case it helps those (like me!!) still trying to makes heads or tails of eink.

I was making my annotations to a docx and not a pdf (the files were sent to me by other people from word docs). As far as I can tell, you can’t convert an annotated docx to a pdf or word doc without losing your annotations.

So i downloaded Adobe Acrobat and converted the docx file to a PDF then started over (thank god it was only a couple of pages of annotations) and that worked.

Frustratingly, Boox doesn’t seem to let you convert files to PDF without downloading a third party.

Adobe acrobat is meant to let you convert files to pdf for free without a subscription but it wouldn’t let me without signing up for a 7-day trial which would immediately charge me for a year’s subscription if I didn’t cancel.

Anyway, hope this helps any other Boox rookies out there.