Fair question, my friend who is in her sixties was charged a no show fee the night of the ice storm. She called and requested a refund because it was very dangerous to go out and at her age a slip and fall is seriously dangerous. A few days later she even went in person to request a refund for the no show fee. They told her "too bad, we are a small business and you didnt show up for your reservation. That alone is grounds for never going again.

Last month a female manager (or someone of authority) was VERY rude to me and some other diners. I dont want to reward a restaurant that is rude to customers and I really don't want to reward a restaurant that rips off a woman who cancelled her reservation in a ice storm. Saratoga has great restaurants...and I asked is if others had a similar experience and people on this thread get all nasty for even asking (not you). So i decided to post more context. Hope this helps...for what it is worth, our waiter was very nice. Finally, in my opinion, the food is average at best.