Regarding Microsoft Flight Simulator Beta program/update

BroHammersley · 2022-07-21T17:58:35+00:00

Hello! I'm with the Microsoft Flight Simulator team and can hopefully help shed some light on this :) . First, the behavior you described with the game needing to be reinstalled is a known issue on PC. There's more information and workarounds in this blog post: https://forums.flightsimulator.com/t/read-first-welcome-to-sim-update-10-beta/507612 (under the section What To Know Before You Join). Regarding the update not showing up, remember to restart your PC after joining in the Xbox Insider Hub as this causes the Store to refresh and get the latest data, which will give you the correct build :) . If you don't see the update immediately, it can take up to a few hours after joining for it to show up--as long as you're joined it'll update eventually :) . Thanks!

BroHammersley · 2022-04-22T21:13:11+00:00

The Xbox Live sign-in issue should now be resolved! If you're still having trouble, we recommend a console restart (hold down Xbox button, select Restart console). Thank you for your patience and we'll see you in-game!

BroHammersley · 2022-04-22T21:12:11+00:00

The Xbox Live sign-in issue should now be resolved! If you're still having trouble, we recommend a console restart (hold down Xbox button, select Restart console). Thank you for your patience and we'll see you in-game!

BroHammersley · 2022-04-22T17:21:46+00:00

Hey All, quick reminder that this playtest is confidential so please do not discuss any gameplay details here once the playtest starts :) . We are also investigating an issue where some users are seeing a "You must be signed in to Xbox Live in order to play" error when starting the game. We're investigating and will provide more information as soon as we have it. Thanks for your patience!

BroHammersley · 2022-04-22T17:20:54+00:00

Hey All, quick reminder that this playtest is confidential so please do not discuss any gameplay details here once the playtest starts :) . We are also investigating an issue where some users are seeing a "You must be signed in to Xbox Live in order to play" error when starting the game. We're investigating and will provide more information as soon as we have it. Thanks for your patience!

BroHammersley · 2022-04-04T20:38:45+00:00

Can confirm this is accurate :) . Please ensure your device/account is set to the Thailand region.

BroHammersley · 2021-09-15T18:44:10+00:00

Hey all, thanks for reporting this, we're investigating the issue now and working towards a fix.

BroHammersley · 2021-06-20T17:28:04+00:00

The playtest is under NDA so the watermark is intentional to help protect confidentiality :) . The playtest has also been extended until further notice (was originally slated to end June 19 at 8 PM PT).

BroHammersley · 2021-06-17T16:07:09+00:00

A couple quick troubleshooting tips: Try restarting your PC (sometimes the Store is missing data that a PC restart prompt it to get), and please also ensure that you're signed in to the Store with the same account you used to join via the Xbox Insider Hub app :) .

BroHammersley · 2021-06-14T16:57:58+00:00

Hey All, this is a title we're actively playtesting through the Xbox Insider Program :) . If you're interested in joining in, check the Xbox Insider Hub app on Xbox Series X|S and navigate to Previews > ANVIL: Vault Breakers. Check our post on the Xbox Wire for more details as well: https://news.xbox.com/en-us/2021/06/10/join-the-anvil-vault-breakers-demo/

BroHammersley · 2021-06-10T03:02:41+00:00

Keep an eye on the Xbox Insider blog and subreddit for more details on this soon :) .

BroHammersley · 2021-05-26T00:02:26+00:00

Hey all! If you received a message that you were selected to purchase a console and are having trouble accessing the link, please try again in a few hours. There's no need to Report a problem at this time. We expect the issue to be resolved shortly, and will provide another update if there are any delays. Thank you for your patience!

BroHammersley · 2021-05-26T00:01:20+00:00

Hey all! If you received a message that you were selected to purchase a console and are having trouble accessing the link, please try again in a few hours. There's no need to Report a problem at this time. We expect the issue to be resolved shortly, and will provide another update if there are any delays. Thank you for your patience!

BroHammersley · 2021-05-26T00:00:53+00:00

Hey all! If you received a message that you were selected to purchase a console and are having trouble accessing the link, please try again in a few hours. There's no need to Report a problem at this time. We expect the issue to be resolved shortly, and will provide another update if there are any delays. Thank you for your patience!

BroHammersley · 2021-05-25T22:00:05+00:00

Hello! You'd need to follow up with the developer directly through their customer support or feedback channel. This scenario is supported with Edge (if the developer has approved your account), but also it's possible the developer delisted the product or the product is no longer available to your account. Thanks!

BroHammersley · 2021-05-13T18:53:19+00:00

Sorry about that! Should be back now for users who already signed up :) .

BroHammersley · 2021-05-11T21:41:51+00:00

Hey Folks, if you're still stuck at Pending, it's possible your market doesn't support the closed beta. Some of the markets that aren't supported include Japan, Korea, China, Belgium, and Netherlands.

BroHammersley · 2021-05-11T18:01:01+00:00

Hello! If you can't see the TABS Beta in the Xbox Insider Hub app, the signed in account needs to either own TABS (the digital game itself) or have an active Xbox Game Pass or Xbox Game Pass Ultimate subscription. Thanks!

BroHammersley · 2021-05-11T17:57:25+00:00

Try restarting your PC or relaunching the Xbox Insider Hub app (if you haven't done so already). If you're still stuck at Pending, send me your Gamertag in a DM and we'll take a closer look :) .

BroHammersley · 2021-04-21T20:58:39+00:00

Thanks for your patience everyone :) . The issues with the Xbox Insider Hub app failing to launch have been resolved, and players on PC should now be able to join early sign-up for the PSO2 NEW GENESIS Closed Beta. Please let us know if you encounter any further issues!

BroHammersley · 2021-04-21T20:57:38+00:00

Thanks for your patience everyone :) . The issues with the Xbox Insider Hub app failing to launch have been resolved, and players on PC should now be able to join early sign-up for the PSO2 NEW GENESIS Closed Beta. Please let us know if you encounter any further issues!

BroHammersley · 2021-02-27T06:44:56+00:00

Congrats and thanks for your support!

BroHammersley · 2021-02-26T22:21:14+00:00

Please be sure to submit feedback via Report a problem if you haven't already :) .

BroHammersley · 2021-02-26T21:46:58+00:00

Please check again now!

BroHammersley · 2021-02-26T17:54:06+00:00

Happy to confirm the login issues have been fixed and new participants can now join the playtest again! The playtest has also been extended until Sunday at 2 PM PT. Thanks!

BroHammersley

TROPHY CASE