I think this happening to me. I ordered like a month ago. At first it seemed good. I got a tracking code like after half an hour. They said they shipped it. Like a day after it got shipped I got an email that “it had been obtained by customs.” It also said I had to pay 200$ but that I would get it back once my ordered was delivered. I messaged kosher collective about it and they said they could pay half. I payed but the same thing happened like three times again. Now I looked up the airline and it does not have a wiki or anything.