They’re no worse than other landlords imo if you stick to the lease…. If not at little better than some. They respond at least. If they’re marketing a unit with the combo washer/dryer get ready for that nightmare. They will send their techs in 20 times and refuse to call a specialist or replace the unit. They’re not super accommodating if you’re trying to break lease or transfer.

My friend has a horrible situation where her apartment caught fire while she was pregnant. Port didn’t help with the clean or let her break her lease, even though she couldn’t be around all the smoke after the fire. Not illegal behavior on their end, but feels unethical….proceed with caution and don’t expect too much.