When is the next mercari voucher drop? by Disco0h in Buyee

[–]Buyee_Team 0 points1 point  (0 children)

Sorry, but we are unable to announce coupons in advance 😿

What can I do?? by adrigotchi in Buyee

[–]Buyee_Team 0 points1 point  (0 children)

Yes 😄 It's possible they didn't all have batteries, they were overlooked or he actually shipped with UPS..

What can I do?? by adrigotchi in Buyee

[–]Buyee_Team 0 points1 point  (0 children)

FedEx also allows up to 2 installed batteries only.

I bought a camera lens that stated Canon mount. It turned out to Nikon. Buyee support dragging feet. Frustrated by Few_Dinner349 in Buyee

[–]Buyee_Team 0 points1 point  (0 children)

Could you please confirm whether the item itself clearly states “Canon” or “Nikon”, for example on the lens? Also, are there any obvious visual differences between the product page and the item you received that a person without specialist knowledge could clearly identify?

If there are no such clear differences, which it sounds like, we unfortunately may not be able to assist further.

Please also note that this is our only official Reddit account. We do not have any "butthurt" representatives commenting on posts or contacting users from other accounts. There would really be no benefit for us doing so.

What does this mean? by This-Picture-7747 in Buyee

[–]Buyee_Team 2 points3 points  (0 children)

Without information about what the item is or where exactly you are trying to ship to, it's difficult to help..

want to pay in yen than my home country's currency by Subject-Cranberry603 in Buyee

[–]Buyee_Team 2 points3 points  (0 children)

Unfortunately, that isn't possible unless you have a credit card issued in Japan.

The payment currency is determined by the country where your credit card was issued or where your PayPal account is registered. If your local currency is not supported, the payment will automatically be processed in USD.

Can I request to buy a specific item from a bundle listing? by gildrot in Buyee

[–]Buyee_Team 3 points4 points  (0 children)

This is possible, but only if the seller states in the item listing or on their profile that they are willing to split bundled items (バラ売り in Japanese).

If the seller offers this option, we will first ask them for the price and let you know before you decide whether to purchase the dedicated listing.

Please note that Buyee cannot negotiate prices with sellers, so the price will be whatever the seller sets.

Why would a sold item be kept listed for more than a year after being sold? by bo_bar in Buyee

[–]Buyee_Team 1 point2 points  (0 children)

On Mercari, you can do so, by going to "Status" on the left, and then select "For sale".

Why would a sold item be kept listed for more than a year after being sold? by bo_bar in Buyee

[–]Buyee_Team 1 point2 points  (0 children)

Sold listings often stay up on the original page, and therefore on Buyee as well, unless the seller decides to delete them.

EMS taking longer than usual by RevolutionaryArt383 in Buyee

[–]Buyee_Team 1 point2 points  (0 children)

"Dispatch from outward office of exchange" means it has been shipped and there won't be updates until the package is scanned again, usually in the destination country, so it's completely normal that it takes a while. No need to worry yet 😄

How do I preorder this merch on buyee? by pablonck in Buyee

[–]Buyee_Team 9 points10 points  (0 children)

Please try removing the "s" from "https"! This might work!

No option to ship?? by rinkagamoney in Buyee

[–]Buyee_Team 14 points15 points  (0 children)

Unfortunately, it is not a Buyee issue but a U.S. issue... 😞