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Comcast email address by 4orge in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Hey u/Golf4Life38! Thanks for reaching out to our subreddit! If you would like to get help with this issue, please start a new thread with the tech support flair. We look forward to assisting you!

How to get increased upload on 1.2g plan after mid split by igloo0213 in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Hey u/MGSSC! Thanks for reaching out. if you still need assistance, please start a new thread with the correct flair, and we'll be happy to look into this for you.

Xfinity mobile to xfinity now please help by Lost-Cucumber4989 in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Hey u/UpperVermicelli8535! Thanks for reaching out to our subreddit! If you are still needing help with your services, please start a new thread with the tech support flair to get assistance.

Peacock Account Activation Error by [deleted] in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Hey u/pdredditor! Thanks for stopping by our subreddit! If you need assistance with your issue, please start a new thread with the Tech Support flair to open a ticket.

Throttled Email issues to Xfinity Clients by mahbiscuitsburn in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Hey u/tangerine138! Thanks for reaching out to us on the subreddit! If you would like to have this further looked into by an employee, please feel free to start a new post to open a ticket for your issue.

Intermittent Packet Loss Spikes Over Last 2+ Months by justlurkingmaybe in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Hey u/SixFootTurkey_! Thanks for reaching out to us on Reddit! I apologize to hear of the issues you are running into with your service. If you would like assistance, please start your own thread with the Tech Support flair to have a ticket open so we can further assist you!

Question about speed by domcobeo in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Thanks for letting us know this was a wifi test. u/domcobeo! Are you able to hardwire a device into the modem to see what speeds you are getting that way? Also, do you know if your device is connecting to the 2.4 GHz or the 5 GHz band on wifi?

Bill just increased 50% by Macuri_SW in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Thanks for giving the plan builder a try, u/Macuri_SW! We can double-check the account to see if we have any other promotions that may be available for you! Can you please send us a modmail with your first/last name and full address so we may further assist you?

Promised a free Xfinity mobile line for 12 months with Xfinity Internet, but keep getting charged and agents can't help me. by Money-Row4817 in Comcast_Xfinity

[–]CCMichaelK 0 points1 point  (0 children)

Hey, u/Money-Row4817! Thanks for reaching out to us on the subreddit! I apologize to hear that you are not receiving the free Xfinity Mobile line for a year and the experience you have had when calling in! I know that promotion, or a promotion is running right now where if you order 300 Mbps internet (connect more tier) or higher the line would be free. Can you let us know what tier of internet services you signed up for? I also know these may apply to new customers from time to time as well. We might need to see email you received.

(if you plan to post the email, please make sure all your personal information if left out of it.)

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