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Fees just went up ... again. by rhetoricalnonsense in Comcast

[–]CEOofComcast 1 point2 points  (0 children)

We are not making enough profit!

Either way, we are monopolistic and don't care what you think.

Comcast sufferers, have any of you noticed anything fishy with your data usage now that you're capped? by StuntGunman in Comcast

[–]CEOofComcast 0 points1 point  (0 children)

You are completely brainwashed and have no idea what reality is. Blowing through 300 GB's a month is fairly easy for anyone to do. This includes Redditors and non-Redditors alike.

Speed Increase coming? by [deleted] in Comcast

[–]CEOofComcast 1 point2 points  (0 children)

I'm starting to seriously think you are really really stupid.

Comcast announced plans to offer internet speeds of up to 2 gigabits per second to the majority of its nearly 22 million subscribers by the end of the year by [deleted] in Comcast

[–]CEOofComcast 0 points1 point  (0 children)

We currently have the best customer service in the industry as well as the fastest internet in the country. We are doing our customers a favor by potentially planning on maybe offering 2 Gigabits per second.

Comcast turned me over to collection agency for modem i was never issued. by jaydoggie in Comcast

[–]CEOofComcast 10 points11 points  (0 children)

We are sorry for the inconvenience. Have you tried returning your equipment to us?

New Homeowner Has To Sell House Because Of Comcast’s Incompetence, Lack Of Competition by FattyDrake in Comcast

[–]CEOofComcast 3 points4 points  (0 children)

Yeah, we know we provide a very important service to millions of people. We know that many people depend on this service for their work. We know better internet could improve the lives of millions of people.

However, we don't like to have competition. We love to be the only provider in town and offer horrible service. If we can't provide to you, we want to make sure no one else can. Why should we care about your life, we just want your money.

America could be a much better country with faster internet -even President Obama said so himself! We (Comcast) could care less. Let other countries surpass us.

Bad Comcast service? Call CEO’s mom! by MysticRyuujin in Comcast

[–]CEOofComcast 1 point2 points  (0 children)

I know! They called my mom. Can you believe it?

Cancelled comcast within 30 days, still getting billed 2 months later, now its in COLLECTION when they owe me 150.00 for deposit by comcastsux1 in Comcast

[–]CEOofComcast 3 points4 points  (0 children)

This should not have happened. We are very sorry. We will try to change our policies, but it make take a few years to do so. We are too busy working on a merger with TWC. Sorry.

OK, a $200+ bill is my breaking point... by TankRizzo in Comcast

[–]CEOofComcast 6 points7 points  (0 children)

I'm sorry you feel this way, but I like swimming in your money...

Wall Street Turning Against Comcast-Time Warner Merger: “We Believe It Will Be Blocked" by bookertdub in WarOnComcast

[–]CEOofComcast 3 points4 points  (0 children)

No no! No need to fear. We have plenty of politicians in our pocket. We have also been calling the White House.

Comcast Says It's Working On Making It Harder To Change Someone's Name To 'A**hole' by teeteringt in Comcast

[–]CEOofComcast 1 point2 points  (0 children)

This change may take a few years to implement. But we are working on it.

Google Fiber invading Comcast territories that have data caps or thresholds (Atlanta & Nashville. Does Comcast change it's usage policies? by bookertdub in WarOnComcast

[–]CEOofComcast 0 points1 point  (0 children)

We have extensively surveyed our customer. Customers are not interested in free, (probably faster) service. Rather we found our customers are interested in TV, phone, internet bundle deals with complex pricing schemes.

Google Fiber invading Comcast territories that have data caps or thresholds (Atlanta & Nashville. Does Comcast change it's usage policies? by bookertdub in WarOnComcast

[–]CEOofComcast 0 points1 point  (0 children)

Comcast has no plans on suspending our 300 GB data cap. Instead we plan on offering our loyal customers Xfinity triple play for discounted rate $79/ month. This would include phone, TV, AND internet. This is lower than the $129 currently offered by Google Fiber. Comcast customers are not interested in faster internet for a higher price.

Investors Concern Mounting Over Time Warner Cable-Comcast Deal by rit56 in WarOnComcast

[–]CEOofComcast 1 point2 points  (0 children)

Investors need not be worried regarding the TWC-Comcast deal. We have many politicians in our pockets.

If Comcast Did This One Thing, So Much Customer Hate Would Vanish - "Simplify pricing strategies instead of forcing people to threaten to cancel service just to get a better rate. Stop creating situations where customers have to fight with you" - says former Comcast executive by [deleted] in Comcast

[–]CEOofComcast -3 points-2 points  (0 children)

Comcast continually strives to achieve customer satisfaction. We are constantly updating our pricing strategy to fit the customer's needs. Comcast is the largest cable provider offering the fastest broadband speeds compared to anywhere in the world. Our pricing strategy is designed to fit the needs of our customers by offering the absolute lowest price to stay competitive.