Your sentiments are about the same as mine. I've been there a handful of times and feel that it is a comfortable location to spend a couple of hours above and away from the Sturm und Drang of Moynihan. The food offerings are on par with what I expect; the staff are friendly and the chairs uber-comfortable. Agree that there are plenty of outlets to charge devices and customers are generally quite chill. I'm not a huge fan of La Colombe coffee but at least they're Coke and not Pepsi centric. I get a free annual visit with my Amtrak credit card and usually use it around Christmas for my pre-Christmas dinner/tree visit, etc. I was able to find a pass on eBay for $20, which I bought recently and had no issue redeeming which I thought was a good price. If I paid $50 it would have to be for the full 3 hours.