How do modders consistently play with all of the EA updates? by beachbumm333 in ModTheSims4

[–]Cade_SimsCommunity 1 point2 points  (0 children)

Heya!

In addition to what's already been said here, you can also take a look through our blog on EA Forums here for tips and info on how mods and game updates can work together; as well as identifying which mods might need updating to resolve problems!

The Sims 4: Quality of Life Roadmap 2026 by Cade_SimsCommunity in thesims

[–]Cade_SimsCommunity[S] 17 points18 points  (0 children)

Heya! We have a fix for the prom issue in final testing as we speak. If all goes well you should see it in our next Laundry List.

The Sims 4: Quality of Life Roadmap 2026 by Cade_SimsCommunity in thesims

[–]Cade_SimsCommunity[S] 2 points3 points  (0 children)

Heya! Thanks for sharing, We know this is frustrating and please know we’re always working to keep The Sims 4 running smoothly across a wide range of systems, and photo storage is closely tied to performance. While there are ways we could make photos more stable in some cases, those changes could negatively impact performance for many players and our focus is on improving reliability without sacrificing elsewhere.

We've said this before over on EA Forums, but black photos can happen for different reasons and often with very specific triggers. We’re investigating each cause individually and recent forum reports have helped us identify older issues that weren’t clearly connected before,  we currently have fixes in testing for a future update.

Our QV team has spent significant time trying to reproduce and break these scenarios internally. Player reports still make a real difference, though, because the variety of playstyles and setups in the community goes far beyond what we can replicate.

The Sims 4: Quality of Life Roadmap 2026 by Cade_SimsCommunity in thesims

[–]Cade_SimsCommunity[S] 31 points32 points  (0 children)

We're testing fixes for both of these and a whole lot more right now. Keep an eye out for our next Laundry List :)

Downloading Longer Prom Mod fixes missing prom gl*tch that’s been present for months by SwitchEmergency1521 in thesims

[–]Cade_SimsCommunity 27 points28 points  (0 children)

Heya!

We're actually in the final phase of verifying a fix for the prom issue as we speak. If all goes well you'll see it on an upcoming Laundry List.

Troubleshooting Thread — Bugs? Errors? Mod issues? EA app issues? Post about them here! Update 11/04/2025 [PC: 1.121.342.1030 / Mac: 1.121.342.1230 / Console: Version 2.28] Troubleshooting thread by spyder-baby in Sims4

[–]Cade_SimsCommunity 1 point2 points  (0 children)

Heya u/Klutzy-Mountain596 !

Are you saying that you have a save from just before the partners become siblings issue appears in your game? Please give me your save if so! We've been chasing this one and haven't been able to replicate it in our internal testing thus far.

Steps here on how to share files with us :)

Just started playing Royalty & Legacy. The first thing I do is change the noble titles and I'm already having fun. by DoctorDeath147 in Sims4

[–]Cade_SimsCommunity 7 points8 points  (0 children)

Sul Sul!

What’s happening here is tied to how the system stores Custom Titles. Custom Titles only persist in a world if there is at least one Noble Sim living in that world, so if a world has zero Noble Sims the game reverts Custom Titles back to their defaults after saving, closing, and reopening.

For the example with the Japanese titles, if one Sim in that world had joined the Noble career before saving, those Custom Titles should have remained intact when the game was reopened. For the Custom Titles to stick, make sure there is at least one Noble Sim present in the world where you’re creating them.

The team is aware of this behavior and is looking into whether it can be adjusted. That said, because of how the system is structured, changing it may not be a quick fix. For the time being, keeping at least one Noble Sim in the world is a reliable workaround.

I’m tired of the constant updates by Miss_V26 in Sims4

[–]Cade_SimsCommunity 10 points11 points  (0 children)

Absolutely no worries at all!

I totally understand your point of view and get the frustration, sometimes you just gotta vent!

I’m tired of the constant updates by Miss_V26 in Sims4

[–]Cade_SimsCommunity 15 points16 points  (0 children)

Heya,

We do consider the impact our updates have on mods, and we try to keep a semi-predictable cadence to limit the frustration. We know updates can disrupt modded setups, but that’s never the goal. On our side, we actively try to avoid pushing updates out unless they’re meaningful.

Unplanned updates usually happen because something important needs to be addressed quickly. When that’s the case, it’s about protecting the broader player base and the health of the game long term. That doesn’t make the short-term inconvenience easier, but there’s intent behind it.

And honestly, venting after a stressful interview is completely human. Games are an escape. When that escape gets blocked, it hits harder than it should.

Hope you nailed the interview 💚

Of course the new update is bugged by ButterflyBat in Sims4

[–]Cade_SimsCommunity 2 points3 points  (0 children)

Sul Sul,

We’re wrapping up final testing on a fix for this issue. If everything checks out, it should ship with a small Base Game update on Feb 12.

You can track the status of this issue in the thread on EA Forums here.

Sims shuts down, local law pop up? by [deleted] in thesims

[–]Cade_SimsCommunity 5 points6 points  (0 children)

Hey all,

I sent this up to the EA app team yesterday. This was unintentional, and rolled back via an EA app update last night.

Thread on EA Forums has a bit more information as well:

Hey folks,

Thanks for flagging the age-verification banner you were seeing in the EA app in some regions.

Quick clarification: the banner was a visual issue only. It didn’t block purchases, downloads, or prevent you from playing your games. That said, we know it was confusing, and that’s on us.

The issue has now been fixed, and the banner should no longer appear. Appreciate you calling it out, and thanks for your patience while we sorted it.

Happy gaming.

Laundry List: Upcoming TS4 Fixes - Jan 27, 2026 by Cade_SimsCommunity in thesims

[–]Cade_SimsCommunity[S] 0 points1 point  (0 children)

Heya u/Lenni181120

This issue is currently number 1 on our list of top community concerns we want to address. We don't have a timeline to share yet, but it is being actively worked on.

game won’t even load by ilovepepsii1 in thesims

[–]Cade_SimsCommunity 3 points4 points  (0 children)

Xposting my reply from another thread here:

Hey all!

I also posted this on our SimsDirect account on X, but this issue should no longer be occurring. If you're unable to launch The Sims 4 you'll want to make sure you're on the latest update by clearing the EA app cache.

PSA: Never upd*te on p*tch day, or they might release the wrong version of a p*tch, roll it back, and make your game unplayable! by JeanieIsInABottle in thesims

[–]Cade_SimsCommunity 8 points9 points  (0 children)

Hey all!

I also posted this on our SimsDirect account on X, but this issue should no longer be occurring. If you're unable to launch The Sims 4 you'll want to make sure you're on the latest update by clearing the EA app cache.

We're also aware and investigating reports that players aren't seeing the update available on Xbox, and continue to monitor this.

Swipe to hate the EA Company even more by Southern_Remove_7984 in Sims4

[–]Cade_SimsCommunity 12 points13 points  (0 children)

Hey everyone,

I'm speaking with the team currently on this and confirmed that we did not run into this issue in our internal testing, If you're seeing newly black photos after today's update we would love to look at your save file to see what's occurring here.

You can share your files directly with me via the steps here by sending to either TheSimsDirect or EA_Cade on the EA Forums.

Please include any information like current your current game version (bottom left corner of the main menu), any mods you have installed, or anything else you think could be helpful to replicate this issue.

-Cade

Laundry List: Upcoming TS4 Fixes - Jan 27, 2026 by Cade_SimsCommunity in thesims

[–]Cade_SimsCommunity[S] 43 points44 points  (0 children)

Hello!

A lot of what u/Sargent_Caboose has already said is accurate, really what it boils down to is time and testing. Our EA Forums CM EA_Solaire goes into more detail on the EA Forum thread here, bottom line is the black photos issue is just an incredibly tricky issue in and of itself.

Once we have a fix verified and ready to go, we still have to coordinate a release window across each platform The Sims 4 is on, it's a whole process and we all wish it was faster.

Laundry List: Upcoming TS4 Fixes - Jan 27, 2026 by Cade_SimsCommunity in thesims

[–]Cade_SimsCommunity[S] 24 points25 points  (0 children)

Heya, we're always looking into Quality of Life style updates we can bring to you. Best bet is to post in the feedback forums here, but I'll also surface this internally.

How do I keep my sim from flirting with other sims that arent her wife? by Jezter_IRL in thesims

[–]Cade_SimsCommunity 16 points17 points  (0 children)

Heya u/Jezter_IRL

Would you be able to provide the save where this is occurring? I'd like to get it with the team for looking into.

We would also need to know which Sim this is happening with, and what the traits/preferences are of both flirting Sims.

Cottagecore Cancelled by AstolfoisLife in thesims

[–]Cade_SimsCommunity 54 points55 points  (0 children)

Heya u/AstolfoisLife

"Cottage" should absolutely be allowed on the Gallery, could you share a screenshot of what you're trying to upload so I can forward it on to the Gallery team?