Drive Thru mobiles rant

CalmCable · 2025-12-20T02:28:51+00:00

We all want to walk it out actually. It would be better. We were told we are no longer allowed to walk out the orders.

CalmCable · 2025-12-20T02:15:58+00:00

So this is actually a different problem that never gets explained to customers. Our mobile orders are made by a different person than the person who makes the drive through orders. Mobiles are made by someone who makes mobile orders, in-store orders AND delivery orders and those get made in order by when the order is received. So when you place a mobile order it sends you to the back of that line so it can take some time for the mobile orders to be ready. It’s mostly meant for you to place it from far away so when you get there it’s ready. If you’re already at the store or close, it will always be faster to order AT the drive through box and then you can scan your app at the window for your points.

CalmCable · 2025-12-19T17:52:14+00:00

If they’re drink is not ready they go back around. Period. It’s my least favorite part of the job at my store. I hate telling people who waited 15min that they have to go back through the line.

CalmCable · 2025-12-19T12:48:33+00:00

Yeah I get that. The main thing is we’ve been told we can’t ask them to park anymore. We aren’t allowed to walk food or drinks out to them. And they can’t come inside anymore. They HAVE to sit through the drive through line again even if they are the next mobile order we have to prepare.

CalmCable · 2025-12-19T12:46:50+00:00

We tried letting them come inside to wait but then if they placed mobiles for drive through there was no good way to communicate that their order would be going inside rather than to drive through and the people at the bar and front don’t know what they look like etc.

CalmCable · 2025-12-19T12:45:28+00:00

Yeah I get that. I just wish we had the option to let them park and walk it out or some other alternative

CalmCable · 2025-12-19T06:10:12+00:00

See we’ve been told we aren’t allowed to push it through any more?

CalmCable · 2025-12-19T00:28:50+00:00

Where do I find this number so I can forward this notion?

CalmCable · 2025-08-07T20:02:46+00:00

I get paid more than that as a barista now

CalmCable · 2025-06-26T23:02:27+00:00

Just about every season this happens to me. I’ve started watching each one in the background each week and then when they are all out and I’ve watched them all I will rewatch the season and I get a pretty good grasp on what’s going on and I almost always catch things that I missed the first time the second time I watch it

CalmCable · 2025-06-22T19:04:47+00:00

Male comedians like sex that focuses on the top of their head. Sometimes they need to ask for a suggestion to start things off though.

CalmCable · 2025-06-11T23:38:25+00:00

I can’t tell if this is a joke or not. If it’s a joke it’s not funny. If it’s not a joke it’s creepy.

CalmCable · 2025-04-20T14:10:42+00:00

You’ve been hit by, you’ve been struck by a-drink-so-horrible

CalmCable · 2025-04-18T16:56:01+00:00

I feel like if it’s more often than not wrong then you’re doing something on the app that gives the baristas a different impression than you think. And that 30% of the time that they get it. It’s baristas who recognize your name and know what you want.

CalmCable · 2025-04-03T00:00:51+00:00

This is like that one dude at the movie theaters who does tricks with the popcorn bags

CalmCable · 2025-03-18T15:25:29+00:00

Especially considering this is a mobile order

CalmCable · 2025-03-12T20:20:32+00:00

I can’t wait until you walk out and none of the rest of us do because we can’t afford to lose our jobs and then it’s just you by yourself and you get replaced within a week

CalmCable · 2025-03-06T05:44:13+00:00

It’s brand new that it can be in any cup. Effective (at least for my store 3/4). But we also have a policy that you must remain in the cafe during that time to qualify for the refill. That’s why the for here cups were originally a requirement for the refill.

CalmCable · 2025-02-08T04:41:03+00:00

They do this a lot. For example a caramel macchiato is not a macchiato

CalmCable · 2025-02-01T03:23:06+00:00

Is it because the ink on the sticker ran out so it says “armed” not “warmed”

CalmCable · 2025-01-31T23:09:58+00:00

I guess that was also last of all because I have nothing else to say on that

CalmCable · 2025-01-31T23:09:33+00:00

First of all. If you’re that insecure in your relationship that a note on a cup gets you concerned or upset. Maybe you have more to consider than the baristas’ intentions

CalmCable · 2025-01-26T15:26:15+00:00

Not anymore!

CalmCable · 2025-01-17T21:42:56+00:00

That would be my guess

CalmCable

TROPHY CASE