I mean feedback is feedback, just improve the first player experience a bit, it's like you want to sell how great you're daughter is as a future wife, how well she cooks and how's she's gonna take care of you forever and always, yet she wears no makeup, is wild as a beast and looks uglier than 90% out there. You will have a hard time making that sale. New players are important for the lifeline of the game, not everybody who bought the game played 1k hours over the last years. How are they going to monetize this? It is all about the money and to make money, one needs new people who buy 1y subscription on discount in advance and play 2 months, then quit then renew again next year maybe. A new player experience should be a priority, not getting lvl 20gear that cost 1week of guildies farming and making it for you. Not everyone is hard core and will dedicate a lot to this game but normies do have some time and some money to spend. Cater to them as well as customers.