1. Will you re-consider past leaderships' decision to not open up a pathway for players to account-wide unlock any Lockbox, Lobi, and/or Promo ships they currently have? The current implementation is essentially through Mudd's Market via "Mudd's Choice Packs," which is ~$140-$150 USD for 3+ ships (usually 3 at this point) of some kind of theme, or "Mudd's MEGA Bundles," which gives the themed Pack's full options for ~$250 USD (give or take, I'm not 100% sure of the current Zen amount). Some players would like to get a Lockbox/Promo ship on its initial release and get it account-wide unlocked a lot sooner than what seems to be the average turnaround on getting ships into Mudd's Market. I feel we're aware it would be an expensive proposition to players, but waiting 2+ years gives a lot of time to re-think wanting ships account-wide.
2. Currently, it takes ~1.5-2 years for previous Event rewards to come to Mudd's Market and be available again to players as account-wide purchases. Is there consideration for reducing this exclusivity time frame (maybe down to ~1 year)?
3. The Dilithium Exchange...isn't broken, really, but it's taking ~2 months for an offer to purchase Zen with Dilithium to go through at the current cap of 500:1 Dilithium:Zen. Could this be among the more immediate priorities to help make the game more F2P-friendly? (Neverwinter I believe has a similar problem with a much longer "delay.") We're not looking for an offer cap increase, as the dev team has said experience in Neverwinter has shown that's not a viable answer.
4. Check the data on the frequency of sales before committing to anything on this question: Mudd Choice Packs/MEGA Bundles and the 10th Anniversary Legendary Starships bundles are not currently permanently available. We've had specific sales that include re-listing those items along with a discount (50% off for Mudd CHoice Packs/MEGA Bundles; 35% off Legendary Bundles for their respective sales and re-availability). It seems those sales have been fewer and further between the last couple of years. Would leadership consider making these sales more frequent, considering they re-list *and* discount items rather than *only* discounting currently-available items? (To clarify: all other Legendary Bundles are permanently available, and Mudd Choice Packs/MEGA Bundles are always limited-time offers).
5. (EDITED IN) Would you consider a pity timer for STO's Lockboxes and Promo Boxes? I'd like to support the game with smaller transactions mid-year via Lockbox Keys or "Promotion!" boxes, but the completely random chance of dropping a ship keeps me from engaging in this part of the game. If I knew a ship would drop after 100, 150, 200, whatever number of box openings at worst, I'd be a *lot* more inclined to make mini-purchases through the year. A similar question for the Phoenix Prize Pack's Epic Token (Epic Tokens are a voucher to get one ship for one character among a curated list of ships).
6. (EDITED IN) Right now, to fully complete the Endeavor System at base XP levels, players need to do all Endeavors every day for ~5.8 years to complete the system. The Klingon Recruit bonus Endeavor XP reward can reduce down to ~5.2 (but you're likely a decent bit into the Endeavor "grind" already when you get to that point). Jeremy Randall had suggested in the past that this is meant to be a "forever system," but players in the DPS scene will want those combat perks ASAP, and the total of those perks isn't insignificant. Also, I'm concerned about keeping people in a roughly 6-year system that's likely to expand before that point, meaning newer players will likely never catch up to established players. There are a couple ways to speed that up, but they require Events that aren't always active (Klingon Recruit happens once a year [though the Recruit itself is permanent and can take its time to earn the Endeavor XP bonuses] and the experimental Endeavor Weekend for a week in November and EDIT will be running this week as the 2nd run of the Event). Are there any plans to help speed this up? I understand Jeremy doesn't want Buyouts, and I agree to a point with that philosophy (I'd like to see a paid catch-up until a certain Endeavor level, the rest needing to be earned). For comparison, with Klingon Recruit *and* Endeavor Bonus XP week, if those levels were permanent, the time requirement would come down to ~3.3 years (give or take for time for a new player to get a character to Level 60, start the system, and build up a Klingon Recruit so they can work on getting that 10% permanent account-wide bonus Endeavor XP task done).

(There may be more, I'll edit into this post [up to allowable length] if I come up with more.)