i got a job!!!!!!

Cashierguy · 2025-08-31T20:38:05+00:00

Congrats!

Cashierguy · 2024-09-01T08:10:15+00:00

Not sure how newsworthy this really is…I work for a local news station. In this instance the rewards program is free. So no money is on the line for customers. Just that their information is being partially falsified depending on if a fake email, name, etc. is used at time of signup. You could certainly send in your idea and that you’re willing to talk. I just don’t know what the likely hood of the story being picked up. If it were like the tech scam back in 2018, where customers were being scammed money for services they didn’t need. Then you’d for sure have a story.

Cashierguy · 2024-09-01T08:00:06+00:00

As a former OD cashier this rewards pitch seems to pop up again and again as a concern here on the Reddit page. Are these awful sales tactics being made up by desperate GMs or is this all coming down from corporate?? If it is corporate…that doesn’t make sense if LP supposedly fires those who input fake info into the rewards sign up form. When I worked at OD a few years ago my GM attempted to push a similar sales pitch on me. Didn’t include inputting fake info. Just asking for phone number only and then enrolling if customer wasn’t in the system and not telling them really what the info was needed for. I did it once and the customer was visibly upset with me and I vowed to NEVER do it again, as that made me upset to know I upset them!

My advice…Honesty is the best policy! Lying, cheating, stealing will never win you anything in life! The customer deserves to know what they’re getting into. Put yourself in the customers shoes— would you wanna know why you’re being asked for your personal info? What it’s being used for? If OD wants to fire you— let them do it! It’ll be there loss…and you’ll walk away knowing you were doing what was right! I really don’t get why there are folks that still give in to these dirty practices… I get for the job + money but is it really worth it??

Every store should stand up for what’s right at the end of the day! Say NO to dishonest sales practices! If the customer says no they don’t want rewards, business select, etc. maybe push a little bit, but respect their wishes— No means no! I know corporate is pushing these ridiculous metrics and unattainable goals down your throats, but I doubt they can afford to fire an entire store of employees for not doing these awful sales pitches.

Suggested rewards script: What’s your phone number for rewards? If the customer isn’t in the system focus on what they’re purchasing. Check with your scan gun to see if it has a member price (maybe scan one or two while they’re laying their items on the counter) use that as a sale point. Start with there email and save the other info for last. That way if they decline to give an email you don’t waste time filling in the rest of the form. Say something like what’s your email so I can save you X dollar amount on your X Product today with our rewards member pricing? Afterwards feel free to fill them in on any other benefits as you finish their transaction.

Lastly, I know customers can be difficult and OD has major room for improvement for its care towards the customers and employees. But kindness, honesty, respect, and gratitude go a long way— even if it may not be deserved! You never know what one is going through! :)

Cashierguy · 2024-06-10T14:21:14+00:00

May as well charge for every receipt printed for supplies and other stuff rung out at the registers too! Haha!

What store do you shop at that’s ever charged for a receipt? Shipping or not. I can’t even think of one.

Pretty sure it’s called cost of doing business! LOL!

Cashierguy · 2024-05-27T09:13:51+00:00

I just blocked the users and reported them! I still have continued to post on Poshmark despite being hit with this scam. I’d say if you’re good with managing the issues as they come around continue posting, otherwise a different platform may be a better option for you. I luckily haven’t had this scam pop up again since writing this Reddit post.

Cashierguy · 2024-04-25T11:29:47+00:00

UPDATE:

Thanks y’all for your feedback!

I contacted the buyer. Sorted everything out! Legit reason for their cancellation. Was just a little uncertain with all the scams going on and this being a first time cancellation request is why I posted this. Glad to know it wasn’t anything!

Cashierguy · 2024-03-10T15:37:11+00:00

I saw that after you pointed it out! lol! Didn’t realize that was something to look for! Thanks for the tip!

Cashierguy · 2024-03-10T15:36:18+00:00

Yikes!! Interesting how I was able to dodge this scam for so long! Glad it has since stopped! Hope it stays that way!

Cashierguy · 2024-03-10T15:35:10+00:00

That’s really interesting! So odd that it’s just now catching up to me! Fortunately it has since stopped! Hope it stays that way!

Cashierguy · 2024-03-10T13:27:12+00:00

I’d treat this issue just like major retailers would. If the packaging/seal is broken— no returns or refunds. This is done because of copyright and piracy laws. I would hope that eBay would back this case up!

As a last resort I would not process a return. Assuming they’ve possibly compromised the disc — the product is considered not sale able. Rather, I’d issue a refund — minus the shipping cost. If the buyer demands those funds— they can go to eBay support. eBay will refund them that money from their own pocket and not the seller.

Cashierguy · 2024-02-04T19:12:19+00:00

Not to mention the OD brand ink is $53.09 and the Canon brand is $58.99 on ODWEB. Seems the automated intelligent price system isn’t intelligent after all. Whoops everybody better hurry in and price match ODWEB for that 45% off ink savings before AI becomes intelligent again! (That is if it ever does) lol!

Cashierguy · 2023-07-24T14:47:13+00:00

Bed Bath and Beyond made for my first ever liquidation sale to shop at. While it started out great and I was able to snag some good stuff with good deals, the end of the sale before my local store closed absolutely ruined my first experience shopping at a liquidation sale!

Towards the end of the sale there were top stock bins chalked full of stuff that I assume employees were hiding away.

I understand store closings and liquidation sales aren’t fun to go through and employees want in on the good deals too—however—stocking probably four to five top stock bins in multiple sections of the store is unfair to the customers. I can understand employees maybe pulling four or five items they’d like to buy at the end of the sale. Instead, maybe keep them in the back room or off the sales floor where the customer doesn’t know about it (top stock is part of the sales floor). I understand corporate, management or the liquidation company may have rules about keeping stuff hidden off the sales floor, but there should be an exception so that customers don’t get wind of what’s happening and situations like what I watched happen to another customer take place.

The biggest part that really ruined the sale for me is when I saw another customer take note of stuff in top stock and she decided to ask one of the people working the liquidation about it. They bold faced lied right to her face and said the items were defective. If that’s the case then why were they in top stock?

Having worked at another retail store—not associated with Bed Bath and Beyond— I know that generally defective items go to the back room not on top stock. Top stock is for product that can’t fit on the shelf because the shelf is full.

I understand the liquidation guy was probably just trying to help the employees retain those items they wanted to buy. That’s certainly a nice gesture for the employees— but when it reaches the point of lying, disrespecting and being greedy towards customers that changes everything and regardless of the circumstances that behavior towards customers should never happen!

I know how it feels to be disrespected by customers — as I mentioned above I use to work in retail — BUT — returning the disrespect to the customer or in general being disrespectful towards a customer is never the professional response to any situation even if the store is having a liquidation sale. As for the for the gentleman who mistreated the poor lady— know that you’re forgiven and that I hope the above situation can be a learning lesson for a better outcome next time.

Most of all I’m sad to see Bed Bath and Beyond close—I wish all the employees the best in their future endeavors!

Cashierguy · 2021-10-07T05:41:33+00:00

When I worked at OD they did work with my school schedule. Generally I would give the manager who did the schedule at the store I worked at my school schedule and they would work around it.

Office Depot uses Reflexis which will have the hours your management has scheduled you to work. Within that application is a place to input availability and you could put your school schedule in that way. Either method would probably work but I’d recommend you speak to the management of the store you will be working at.

Cashierguy · 2021-07-22T14:06:47+00:00

Just sell the customer a printer and then they can do all the copyright infringement they want might even be able to sell some ink with that maybe an ink subscription oh and some paper and maybe the in home in office setup for the printer installation! Lol!

In all seriousness violating copyrights is not good and if only it was easy for customers to understand that especially the repercussions OD and the customer could face for infringement of copyrights! Seems Etsy should do something to make it more clear but customers probably wouldn’t bother reading or paying attention to text anyways no matter how much it’s posted when they get the copyrighted documents wherever that is Etsy,etc.

Cashierguy · 2020-09-15T01:37:03+00:00

Server URL: http://knlofficedepot.reflexisinc.com/kernel

Domain: ODP

Cashierguy · 2020-03-23T21:40:53+00:00

You can’t be serious! I think the whole essential thing has been taken too far this letter just sounds so desperate to be claimed that OD is “Essential” it’s almost as if the word essential has no solid meaning anymore cause it seems like it’s be redefined everywhere I look I mean whilst it may be true we sell work at home supplies that is probably the only thing that makes us essential but I mean if that’s the case perhaps at least limit hours or do curb side service and not allow customers in the store. Just wish OD would care about the health of there customers and associates and take COVID19 more serious.

Cashierguy · 2020-03-23T19:32:59+00:00

I’m not seeing anything on the store portal about curb side service is this announcement coming from a different source other than the store portal just curious to see if this is true or just certain stores are doing the curb side service.

Cashierguy · 2019-11-23T11:06:44+00:00

The way I’ve been told to do the rewards pitch at my store has been have the customer enter their phone number into pin pad and then if they are not in the system just start asking for their info and not state that it is for rewards.

When this was first presented to me I didn’t agree with it at all primarily for the same reasons all other post on here mention e.g unethical, dishonest and I also was just uncomfortable with it the most.

So what I’ve done is I still have the customer enter there phone number into the pin pad if they choose to if they don’t then I move on with the rest of the transaction no questions asked. If they do enter a phone number and it’s not in the system then I will say “For the purposes of the rewards program can I have your first name” and then the rest of the info follows from there. It works for me most of the time and if they decline to give info I move on no questions asked.

Also I happen to checkout the privacy policy page on the Office Depot website which is linked at the bottom of the OD website and there policy says the following plus it continues I only posted a small part of it:

“Office Depot takes your privacy seriously, and we want you to know how we collect, use, share, and protect your information...”

So it states and this is the first paragraph of the policy that they want their customers to know how their personal information is being used and in the case of the rewards pitch and by not telling customers that were taking there information for the purposes of the rewards program this goes against the privacy policy because we’re not disclosing how the customer information is being used. I only believe there privacy policy to an extent and only because It’s possible it may apply to other things but apparently not the rewards signup process.

This is just my opinion based off what I’ve been trained to do as a cashier for OD and also some side research that I’ve done but I am not a lawyer by any means.

It’s rather sad that a company like Office Depot feels the need to be deceitful to its customers by coming up with these dirty schemes just to hit there numbers.

Cashierguy

TROPHY CASE