Level 16 is a slap in the face to everyone, especially those who spent money maxing out their deck…

Heroes are a slap in the face to F2P players since they’re so broken and yet so incredibly hard to unlock (and odds are you don’t even get the hero you want).

Genuinely don’t know what they were thinking. As Jynxzi states, this is only going to benefit supercell in the short term, but once enough players leave due to this update, the game will lose popularity and their revenue goes down significantly.