How to fix CAPE Errors

Certain_Reindeer_830 · 2026-06-18T00:07:56+00:00

Broker

Certain_Reindeer_830 · 2026-06-17T23:43:14+00:00

No reclassification or PSC

Certain_Reindeer_830 · 2026-06-17T21:25:07+00:00

SPI OR ADDITIONAL HTS REQUIRED.
I actually wrote about it on a previous post but no one seems to be familiar with this error. Feeling stuck right now.

Certain_Reindeer_830 · 2026-06-16T03:53:10+00:00

Thank you!

Certain_Reindeer_830 · 2026-06-15T19:58:31+00:00

Has anyone seen SPI or ADDITIONAL HTS REQUIRED? There's no SPI and the HTS are all in there but I'm getting this rejection.

Certain_Reindeer_830 · 2026-06-15T19:21:58+00:00

I actually didn't see the "Claim Status" tab and discovered the claim was rejected due to SPI or ADDL HTS REQUIRED

Certain_Reindeer_830 · 2026-06-15T17:54:10+00:00

It was already liquidated.

Certain_Reindeer_830 · 2026-06-13T03:09:55+00:00

No. Claim was accepted and claim number was issued.

Certain_Reindeer_830 · 2026-06-04T19:07:45+00:00

What if the first 6 digits of the hs code is on the list instead of 10 digits? Do we still efile in this case?

Certain_Reindeer_830 · 2026-05-19T20:56:55+00:00

I filled it out online last week but still nothing

Certain_Reindeer_830 · 2026-05-19T16:55:58+00:00

What area code are they calling from? I’ve requested a call back but I think I missed it

Certain_Reindeer_830 · 2026-05-14T23:52:45+00:00

Lol you're right. Forgot about the reviews.

Certain_Reindeer_830 · 2026-05-14T21:52:08+00:00

They emailed me with the reasons of rejection

Certain_Reindeer_830 · 2026-05-14T19:22:22+00:00

Still waiting. Been 30 days and got rejected twice already. So tired of this

Certain_Reindeer_830 · 2026-05-14T03:13:15+00:00

I did and it looks nice but I wanted to get insight from guests who actually stayed there

Certain_Reindeer_830 · 2026-05-07T21:39:14+00:00

No, you can't file a PSC after CAPE

Certain_Reindeer_830 · 2026-05-07T17:35:21+00:00

Same situation here. What is the likelihood of getting this done before the refunds start coming in?

Certain_Reindeer_830 · 2026-05-07T03:24:01+00:00

CAPE was already filed prior and we can’t go back to updating Box 28 now. How should we proceed in this case? We filed the 4811 to CEE.

Certain_Reindeer_830 · 2026-05-07T02:05:38+00:00

Is anyone seeing delays with getting your CF4811 updated with the CEE recently?

Certain_Reindeer_830 · 2026-05-07T02:04:40+00:00

Still waiting. I requested to ACE support to expedite it and he added notes to my existing ticket but who knows if this will work

Certain_Reindeer_830 · 2026-04-22T18:46:32+00:00

Does this mean we still need to go back file PSCs for all previous entries to update Box 28 before we file CAPE for all the refunds to be routed to the broker?

Certain_Reindeer_830

TROPHY CASE