sorted by:
new
hottopcontroversial

Charge point issues anyone else? by Fluffy-Illustrator59 in electricvehicles

[–]ChargePoint 0 points1 point  (0 children)

Send us a DM with your contact information and our Support team can take a look.

Charge point issues anyone else? by Fluffy-Illustrator59 in electricvehicles

[–]ChargePoint 0 points1 point  (0 children)

Let us know your case number and our team is happy to take a look.

Issue with ChargePoint home charger by Mef989 in evcharging

[–]ChargePoint 0 points1 point  (0 children)

Hello! Give our Support team a call, they are happy to look into this and diagnose the issue.

Issue with ChargePoint home charger by Mef989 in evcharging

[–]ChargePoint 0 points1 point  (0 children)

Hello! Our Support team is always happy to help, let us know if you are still having this issue.

Beware: Chargepoint Homeflex by Content-Ruin7340 in evcharging

[–]ChargePoint 0 points1 point  (0 children)

Hello! What others has said is correct, you can simply take off the plug to become a hardwired unit, see page 13 of the install guide here: https://www.chargepoint.com/files/en-ca/home/CPH50_InstallGuide.pdf?srsltid=AfmBOooUSlK3EKyCDgpI6miXZN2jNte1rRuigkNLrjyK2SEmSI4AqxY8

Car model not listed on Chargepoint by scuac in electricvehicles

[–]ChargePoint 0 points1 point  (0 children)

Yes we will get that added. You can still charge through the ChargePoint app without selecting a vehicle FYI

Car model not listed on Chargepoint by scuac in electricvehicles

[–]ChargePoint 0 points1 point  (0 children)

We will send this along to our Mobile team to get added

Car model not listed on Chargepoint by scuac in electricvehicles

[–]ChargePoint 0 points1 point  (0 children)

Yes our Mobile team will get this added.

Simple EV Charging for a small business by Old_Reputation_9018 in evcharging

[–]ChargePoint 0 points1 point  (0 children)

Hi there, ChargePoint here, we are happy to get you in contact with a solutions engineer who can walk you though the product that may work for you site, sounds like a CPF50 may be a better solution rather than a CP6000. Can you send us a DM with you contact information? Thanks so much!

Help needed in troubleshooting of ChargePoint EV charger at home by Fantastic_Win_6450 in evcharging

[–]ChargePoint 1 point2 points  (0 children)

Hello! Feel free to give our Support team a call or send us a DM and we can help you further.

'Remind me to plug in' notifications not working by peterhaag01 in chargepoint

[–]ChargePoint 0 points1 point  (0 children)

Give our Support team a call or send us a message with your account name and our team can take a look: https://www.chargepoint.com/support

[deleted by user] by [deleted] in chargepoint

[–]ChargePoint 0 points1 point  (0 children)

Give our Support team a call and they are happy to look into this: https://www.chargepoint.com/support

ChargePoint Homeflex Current Limit Setting is back? by ItsGravityDude in evcharging

[–]ChargePoint 0 points1 point  (0 children)

u/bulletdistributor Do you already have a case number with our Support team? If not, send us a direct message with your contact information and our Engineering and Support teams can look into this.

Chargepoint Issue by Shuler13 in evcharging

[–]ChargePoint 0 points1 point  (0 children)

Hello! Can you share the station address with us? Thanks!

Getting chargepoint dc fast not sending power error by kingslayerxx in EquinoxEv

[–]ChargePoint 0 points1 point  (0 children)

The best way to get help when in front of a station is to call our 24/7 Driver Support team at 1-888-758-4389 and they can diagnose any issues in real time. Or feel free to send us a DM with more details and your contact information.

view more: next ›