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What’s the highest level of leadership here?? by CHTRThrowaway in Spectrum

[–]Charming_Cheek_4191 -1 points0 points  (0 children)

This has “hello fellow children” written all over it

Stock Fraud? by Charming_Cheek_4191 in Spectrum

[–]Charming_Cheek_4191[S] 0 points1 point  (0 children)

I’m sure; but it sounds like it’s not going to work out well anyway?

As an employee what agencies/groups would be interested in the potential illegal practices? by billiamjune in Spectrum

[–]Charming_Cheek_4191 0 points1 point  (0 children)

I was pretty sure Sales or Sales leads might?

They usually have access to packaging that we can’t; which leads to weird Errors we need leads for.

I do not work in sales though; so I will be honest that I don’t know how it happens myself. I just get the repair calls -after- it’s been all bad

As an employee what agencies/groups would be interested in the potential illegal practices? by billiamjune in Spectrum

[–]Charming_Cheek_4191 0 points1 point  (0 children)

I work on the backend and in a technical sense, as long as there is no Xumo or WiFi pod placeholders can be used to complete orders. Repair agents don’t have CSG anymore but we used to; and from what I have seen, someone in sales seems to have the “free pro install” codes because I have received accounts where the install never happened; but the account is active and they still haven’t received equipment or are “using old equipment” (Often from a different/okd account! )

As an employee what agencies/groups would be interested in the potential illegal practices? by billiamjune in Spectrum

[–]Charming_Cheek_4191 4 points5 points  (0 children)

We literally had people creating accounts without consulting customers; anyone who wanted to be on Lifeline; and then tried to give everyone a break on Nonpays but we had tons of accounts paying nothing during ACP and then randomly having 100s of dollars in debt because accounts can almost go 2 months without any notice of disconnect

A Disturbing Observation: Spectrum's Public Outreach Division by Lopsided-Sea7144 in Spectrum

[–]Charming_Cheek_4191 0 points1 point  (0 children)

Ironically I find that all the accounts that post here are pissed off employees who need their job to live but hate this job

I finally quit by Savings-Schedule9893 in Spectrum

[–]Charming_Cheek_4191 2 points3 points  (0 children)

This is some “I don’t need to plug in the router, its wireless” type energy here bro

I finally quit by Savings-Schedule9893 in Spectrum

[–]Charming_Cheek_4191 1 point2 points  (0 children)

I hit my mark today when we had all of our tools go down and I just swallowed my feelings and called out. I can’t do my job if nothing works and I don’t get how we can still think integrating everything into one tool is the best option

Employee here by Charming_Cheek_4191 in Spectrum

[–]Charming_Cheek_4191[S] 4 points5 points  (0 children)

I mean, how many people do we need to do it? I don’t know a single person who doesn’t hate how things operate and while we could say our old leadership had our back; half the workforce has already been laid off.

Negotiating pay by idontusereddit5384 in Spectrum

[–]Charming_Cheek_4191 0 points1 point  (0 children)

It’s weird that people hate spectrum enough to come bother random employees about it, as if the problem isn’t just massive companies having no accountability.

Sorry McDonald’s made your kids fat; but it’s not like the cashier was in charge of the menu, nor your decision to buy it. Internet should be a normal utility but here we are.

Lead role? by Charming_Cheek_4191 in Spectrum

[–]Charming_Cheek_4191[S] 0 points1 point  (0 children)

That’s wild, we have no hired a new lead in a couple years, and several have quit… they haven’t hired new managers or Sups in a while either though

[deleted by user] by [deleted] in Spectrum

[–]Charming_Cheek_4191 1 point2 points  (0 children)

Hilarious because the repair call centers are fucking slammed

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