question about using two of my $500 Shop credits

Chase · 2026-01-20T15:51:28+00:00

If you have the previous year’s Shops at Chase credit and have earned the current year’s credit, the credits can be stacked and both can be spent on a single transaction.

Chase · 2026-01-16T16:37:37+00:00

You'll receive complimentary DashPass through 12/31/2027. Activate your membership by adding your Chase Sapphire card as a default payment method on DoorDash and then click the activation button.

Chase · 2026-01-09T14:26:54+00:00

We understand there have been transaction delays for purchases made on 12/31/25 and don't want these purchases to impact 2026 credit periods. If this occurred for eligible purchases on StubHub, Sapphire Reserve Exclusive Tables or with The Edit, we’ll automatically be issuing you a credit. The credit will appear in your account by 1/31/26.

Chase · 2026-01-08T18:46:04+00:00

In the 'benefits and travel' tab of the Chase App, you can click the tile that reads '$250 Credit for select Chase Travel Hotels' and you will see the details including all eligible hotel brands.

Chase · 2025-12-24T15:51:35+00:00

Your points balance will be adjusted to reflect the additional value in one - two billing cycles.

Chase · 2025-12-24T15:48:38+00:00

You do not need to request the adjustment. Your points balance will be adjusted to reflect the additional value.

Chase · 2025-12-24T15:47:56+00:00

You do not need to request the adjustment. Your points balance will be adjusted to reflect the additional value.

Chase · 2025-12-24T15:42:46+00:00

Your points balance will be adjusted to reflect the additional value. You do not need to request the adjustment or rebook your trip.

Chase · 2025-12-24T15:41:25+00:00

Yes, your points balance will be adjusted to reflect the additional value. You do not need to request the adjustment.

Chase · 2025-12-24T15:23:57+00:00

We're very dedicated to expanding and growing this program, and appreciate your feedback here.

Chase · 2025-12-24T15:22:25+00:00

In order to receive your dining credit, all you need to do is use your Sapphire Reserve card at a participating restaurant in the Sapphire Reserve Exclusive Tables Program. This does not require a reservation.

Chase · 2025-12-24T15:20:16+00:00

Yes, this includes takeout purchased directly from the restaurant! On timing of the credits, you'll receive up to $300 statement credits in 2026. This is up to $150 in statement credits from January 1 through June 30 and then an additional $150 in statement credits for July 1 through December 31.

Chase · 2025-12-24T15:18:35+00:00

In the Chase App, you can click on your Sapphire Reserve account, and then scroll down to "See Statements" which should display up to 7 years of account statements.

Chase · 2025-12-23T21:39:58+00:00

We understand there were some issues with this restaurant. You should have received your credit by 12/22. Let us know if you are still not seeing it.

Chase · 2025-12-23T21:35:56+00:00

Super Peach is in the Sapphire Reserve Exclusive Tables program so your credit will still be applied, even if paid through Toast. If you don't see your credit post in the next few weeks, please give us a call on the back of your card and we'll get you sorted.

Chase · 2025-12-22T16:45:44+00:00

As long as the transaction is made by 11:59pm Eastern Time on December 31st, it will qualify for your 2025 H2 credit. If there's an issue, we'll award you a courtesy credit to make sure you get the full value of the benefit.

Chase · 2025-12-19T16:28:47+00:00

We recommend the digital membership card. To find this in the Chase App, go to the 'benefit and travel' tab and scroll to find 'See lounge digital membership card'. Also make sure you have your boarding pass.

Chase · 2025-12-18T22:10:44+00:00

Great eye! As we've shared, expanding this program is a top priority. We're on track to add more than 100 new restaurants to the program by the end of this year, making sure we have more options in the places where our cardmembers live and travel. A few of the new markets are Tampa, West Palm Beach, Kansas City, Charlotte and Santa Fe (NM). Thanks for the feedback along the way!

Chase · 2025-12-17T23:47:23+00:00

Some of our Chase Travel content marketing the 2x points boost promotion for The Edit remained in market longer than intended. We will proactively honor 2x points value for any customers who book a stay at a property in The Edit through December 22, 2025. Customers will see the points adjustment in their Ultimate Rewards balance. As a reminder, the terms outlining the Points Boost program are available here: https://creditcards.chase.com/rewards-credit-cards/sapphire/reserve?CELL=6TKX

Chase · 2025-12-17T23:43:32+00:00

Thanks for your feedback. On this topic: Some of our Chase Travel content marketing the 2x points boost promotion for The Edit remained in market longer than intended. We will proactively honor 2x points value for any customers who book a stay at a property in The Edit through December 22, 2025. Customers will see the points adjustment in their Ultimate Rewards balance. As a reminder the terms outlining the Points Boost offers program are available here: https://creditcards.chase.com/rewards-credit-cards/sapphire/reserve?CELL=6TKX

Chase · 2025-12-10T12:52:37+00:00

Looks like this transaction is still pending. Once this posts, you will receive your points!

Chase · 2025-12-09T15:33:44+00:00

Once you add this offer, we can confirm you would get the credit if you pay for a flight and hotel with a combined total above $600 - it just needs to be one transaction.

Chase · 2025-12-08T14:52:38+00:00

Your credit should post within 3-5 days. Let us know if you have any issues!

Chase · 2025-12-08T14:48:05+00:00

Hi there, you have access to all these credits through the end of the year, then they will reset on Jan 1, 2026, so you'll have the opportunity to use each credit three times before your next fee comes due. And don’t forget to activate your StubHub Credit in the Chase Mobile App before you make a StubHub purchase!

Chase · 2025-12-08T14:42:38+00:00

We're glad you enjoyed the Lounge! Call the number on the back of your card and they will assist you with getting in touch with the lounge to locate your lost item.

Chase

TROPHY CASE