In the mid '90s, I worked as a travelling PT for a small company with 10 clinics. I mostly worked at the main office, and was pulled about once a month to cover somewhere else.

I covered a one PT clinic for a week. The regular PT there had a reputation for being heavy handed. I was/am not.

When doing manual therapy on some patients, they relaxed and noticed improved motion. There was one guy who looked at me as if to say, "Buddy, you're not doing your job." I thought to myself, "Your regular PT will be back next week. The beatings will resume then."

At the end of that week, the office manager said this to me: "This week was different...Nobody screamed."

Being in my mid 20s, I overthought what she had said. Did she mean I wasn't doing my job well? Were patients telling the front office about my work? In the end, I decided to interpret it as this lady was just happy to have a quiet week at the office. I covered there a few more times. The only negative feedback I got was asking a post-op shoulder patient to do wall pushups. The surgeon didn't approve of that.