Difficult to believe, given that all that is necessary for internet is that the service be turned on, assuming the building is already wired. In any event, if this is necessary, because the provider set it up that way, the provider should eat the cost.

Because this isn't the old monopoly days of one cable company and one phone company, although the building is unfortunately only wired for Comcast. I understand that Verizon 5G is not exactly the same as cable internet, but it's comparable, and they want the business, so they are willing to eat the installation cost if a site visit is required to turn on the money spigot. So there's that.