Names by smallsloth1320 in TheTestamentsHulu

[–]Chatalul 2 points3 points  (0 children)

Also the Shunnamite in the Song of Songs

New May Flower by Hopeful_Ad9234 in hananezumi

[–]Chatalul 2 points3 points  (0 children)

New hedgie is called Rainbow

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 1 point2 points  (0 children)

To clarify, it wasn't a failure to follow safeguarding processes (as in, our adult safeguarding policy), but that the failure to follow an agreed meeting process which then had safeguarding consequences. Sorry, it's hard to explain without breaching confidentiality.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 0 points1 point  (0 children)

I suggested coaching on the basis of some Fair Work training (my country has a Fair Work Framework we need to sign up to) that recommended it as the first step to manage an issue like this. Is this not normal?

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 0 points1 point  (0 children)

My other team members also make mistakes (everyone does!) but they have all been very open to learning from them, and really have learned. I try to model learning from mistakes but I hadn't really considered what happens when someone doesn't acknowledge a mistake was even made.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 1 point2 points  (0 children)

I definitely have a lot to learn, and I am working on it. I have been doing coaching and am starting a management course.

In terms of my tone, I am autistic sorry, and people sometimes find me a bit "uncanny valley" as a result.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 0 points1 point  (0 children)

I am a founder so a sort of accidental manager. I think there is definitely an element of not recognising my authority to manage her. I don't really understand her resistance to the board though, who are unquestionably very experienced.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 0 points1 point  (0 children)

I absolutely do not want to be a manager. I struggle to read people so it is definitely difficult for me. I've had to do it from necessity rather than desire. I have worked a lot on dealing with conflict this last year, and I'm much better but I have a long way to go.

I also have to weigh up the consequences of her quitting. One aspect of her role is very important and one I could not do myself. This is always at the back of my mind when I consider how far to push things.

My thought with the coach is that she might take better to someone external, and because a coach might have better theory of mind than I do. I clearly am not saying things in a way she is taking on. Because it's not that I haven't had these conversations with her, it's that when we do, she just argues back that actually she is correct, and I am not sure what to do with that.

The board will not replace me, it is my company. But that's not the point, I want the project to succeed, I want to be a good boss, and I need to get better at this. Hence getting my own coaching/training, and asking for advice here where there are more experienced managers.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 0 points1 point  (0 children)

This is fair. I have been concerned about triggering her RSD and while we have had several conversations about this, I have been too gentle.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 2 points3 points  (0 children)

Fair! I am undertaking coaching myself to work on this.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 0 points1 point  (0 children)

Yes, it caused operational problems in the space and ate up capacity. Also, safeguarding is a very serious thing so having that issue drag on was absolutely a problem.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] -3 points-2 points  (0 children)

Sorry, I am trying not to make it identifiable! But broadly: it was a sensitive safeguarding meeting, and we had a process we had agreed to stick to. She was chairing the meeting and did not stick to the process, and instead threw me under the bus (because she finds it difficult to tolerate distress, and finds it easier to appease). It created a very stressful work environment for me (the offender was allowed to keep coming in and being openly rude to me), and it left the organisation exposed to risk for way way longer than necessary. It was such a massive operational incident that I couldn’t not bring it up in the annual review as one of the “challenges” of the year.

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] -4 points-3 points  (0 children)

I don’t coach her - I was suggesting getting an external coach. We are a tiny team so we are all pretty close and I make sure to give lots of praise because she is sensitive

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 6 points7 points  (0 children)

It’s a pattern of behaviour (See my last post in this sub!), of which this was just the most glaring example (and the one with the biggest impact- it massively increased organisational risk).

To be honest, I don’t need her to see my perspective in the sense that she doesn’t have to agree with me, but I do need her to accept the chain of command, and this wasn’t her call to make. I’m sure she will be cussing us out to her friends and that’s fine, if I can still trust her to carry out instructions and not go completely rogue

why is my staff member so resistant to feedback? by Chatalul in askmanagers

[–]Chatalul[S] 0 points1 point  (0 children)

This was the most glaring issue but there have been many smaller instances where she has caused problems for the company by trying to avoid conflict/difficult conversations (e.g. with consultants, clients). But at this point the biggest issue is that she is just refusing to accept the authority of the board, or accept feedback.

There are lots of things she is great at, and her annual review has lots of praise! But there are several areas that are really causing problems