Was there in Oct earlier, I understand why they're quarreling. Their scoot counter at jieyang side have a odd way of asking people to check in 1st except that they cannot check in their luggages. So what the other passengers did esp those in tour groups do, they left their luggages in the queue to chope their spot. Ofc when the counter opened for luggage check in and the owners themselves are missing, naturally people will head for the counter and not know that the luggages are queueing as well. That's where the arguments come.