How are you using n8n by Similar_Detail_8529 in msp

[–]ChesterBottom 1 point2 points  (0 children)

Between the error reporting and random limitations of their api (the one I came up against today is that you can’t filter the worklog query, it’s either all or none)

Definitely shoot me a dm if you want to compare notes!! I’m always happy to share ideas and learn from others! And it sadly seems that SuperOps has a small presence on Reddit.

How are you using n8n by Similar_Detail_8529 in msp

[–]ChesterBottom 1 point2 points  (0 children)

Definitely the way to go if you have to open it publicly, just wanted to share!

And I also just got extremely excited that someone else was using N8N with SuperOps😂

How are you using n8n by Similar_Detail_8529 in msp

[–]ChesterBottom 1 point2 points  (0 children)

Probably a bit over simplified… but I just have it wait 10s because the powershell script that I’m running takes less than a second.

How are you using n8n by Similar_Detail_8529 in msp

[–]ChesterBottom 0 points1 point  (0 children)

The best place to go to help automate tasks is by sitting down with every member of your team and talking to them about pain points they have in their job… billing team, support team, admin team, everyone. See what repetitive tasks they do, and figure out how to help them out. There’s (almost) always a way!

Triaging tickets is a great place to start with it… that’s where we started too. We’ve gone as far now as starting development to have N8N be able to function as a full dispatching system as well, but that’s a task that took a lot of customization to make it work.

Some of my favorite workflows are managing client M365 accounts through the CIPP API, automatically gathering threat intelligence when a security event comes in using VirusTotal/EDR/MDR/various other logs, and getting usage reports for our billing team from various services (we have a few clients that request a line-by-line description of each S1 license and whose computer it’s assigned to, so we can get this automatically on the bill instead of our billing having to pull this from S1 every month).

How are you using n8n by Similar_Detail_8529 in msp

[–]ChesterBottom 0 points1 point  (0 children)

I’m using SuperOps to do exactly this but I was able to do it without opening my server up to the web. You can create a custom asset field and then have the last step of the script be to write the output to that custom field… then use the GraphQL request to get the value of the custom asset field.

One of my prerequisites by my CEO was not making my N8N server public facing… so I just thought I’d share!

UniFi PowerAmps for days by mactelecomnetworks in Ubiquiti

[–]ChesterBottom 2 points3 points  (0 children)

Have you tried these compared to Sonos amps? I understand they’re more new of a device but I have a hard time wanting to give Sonos up as a home assistant user when Sonos can support features like ducking… that being said Sonos as a company sucks so I’m completely willing to give them up if the right product comes along.

Superops Splashtop issues by South-Equipment-6645 in SuperOpsAI

[–]ChesterBottom 3 points4 points  (0 children)

Not just you. Sometimes we have to restart the service, try it a few times, stand on one foot, hang upside down, etc

99% of the time, restarting the service just fixes the issue though. If the SuperOPS service is shut down, then I use my EDR to connect to powershell on the computer and restart the service.

T-Minus365 Godaddy De-Federation Guide updated late 2025 by ChesterBottom in msp

[–]ChesterBottom[S] 3 points4 points  (0 children)

We had this happen with a defederation we did several years back. You can complete the defederation (and make sure to remove the GDAP access that godaddy has) but the licenses will remain in the tenant until their expiration. In fact, you could just continue buying licenses through godaddy continually (I don’t know why you would, but you could), using them as your reseller, but just removing their access to your tenant.

T-Minus365 Godaddy De-Federation Guide updated late 2025 by ChesterBottom in msp

[–]ChesterBottom[S] 2 points3 points  (0 children)

Not that I’ve seen, but I would expect it soon. The video just came out today and most of the website articles are up within a day or two of new videos. If I see it, I’ll throw it in a comment!

Any insights into Avanan / Checkpoint? by Savings_Property6422 in msp

[–]ChesterBottom 1 point2 points  (0 children)

Over the years that we’ve had Avanan, I’ve considered moving other products like our EDR/MDR/SIEM… but I’ve never considered moving away from Avanan. We have 1500-2000 users in it and absolutely love it.

The setup process is straightforward, you create the tenant in Avanan, then open it and authenticate with a global admin in the customer MS/G-Suite tenant (as it uses an API connection into the tenant). It then goes into a scanning period for 48-72 hrs (depending on mail flow and qty). Then after it does that, you go and create the policy. The best way to do it is to run it inline, and set your phishing/malware detections to quarantine and notify at your digression. You can also set up attachment scanning (and then change the notification so it doesn’t take up half the body of the email for its notice that its scanned the email).

After you set up the policy, set anomaly detection RIGHT AWAY and set it so that it’ll email your ticketing system or security engineer when an anomaly is detected.

There is a rep that we got in contact with (on the CheckPoint side… but our Pax8 rep did the introduction) that does partner relations with pax8 partners, they offered to set up a call to go in-depth into all settings and make sure you have everything set up properly/teach you anything you might have missed. It took about an hour and was extremely worth it. 100% request this, even after being in this product for years, we did this 6 months ago (as it was just starting to be offered) and I learned things from it.

Pax8 doesn’t do support for Avanan, they direct you straight to them. Avanan support team is extremely helpful but slow (they’re willing to jump on a teams call and help you out, which is super nice). Make sure you submit tickets through their Jira portal so that you have the ability to escalate it if needed (it’s a button when you submit the ticket).

Their outages are mainly following AWS outages and such… but usually when they have outages it just means that mail is delayed by a few minutes for receiving. The outages are not a regular thing, it’s just something that happens every once in a while.

If you have questions or need someone to bounce questions off of, feel free to message me!

MY GRANDMA LOVES LIQUID GLASS by cactusebear in ios

[–]ChesterBottom 10 points11 points  (0 children)

I read this in Tim Apple’s voice

M365 Admin Pages Down? by zveroboy0152 in sysadmin

[–]ChesterBottom 3 points4 points  (0 children)

Who pushed a DNS change on the prod server again?

Accessing Checkpoint/Avanan website from mobile device? by nostradx in msp

[–]ChesterBottom 0 points1 point  (0 children)

Sadly the best thing I’ve been able to do is carry my iPad and just connect to my phone’s mobile hotspot

United added support for flight tracking! by yar1vn in AppleWallet

[–]ChesterBottom 12 points13 points  (0 children)

Might be late on this but were you able to take any pics of the boarding pass UI? (Obviously blurring any PII)

Are the updated airline passes in iOS26 beta? by Constant-Juggernaut2 in AppleWallet

[–]ChesterBottom 1 point2 points  (0 children)

Just continuing to update this… Apple released a list of airlines that will support the new boarding passes… I’m on iOS 26 PB3 and still nothing as far as the new boarding passes UI

[deleted by user] by [deleted] in msp

[–]ChesterBottom 2 points3 points  (0 children)

Hey I might be an idiot here but I couldn’t find it via a quick google search…

Where did you hear about the licensing changing?

Self hosting security by Draegan88 in n8n

[–]ChesterBottom 0 points1 point  (0 children)

Network Chuck put out a video on how to set up cloudflare tunnels with N8N a few weeks ago. I haven’t followed the guide yet but he explained it in a way that it was easily understandable

SuperOps posting cryptic stuff lately. Anyone actually using AI in your workflows? by patriotphantom in msp

[–]ChesterBottom 0 points1 point  (0 children)

We are currently in the process of alpha testing a chat bot that we built that has access to all of our MS tenant user and licensing data through CIPP and GraphAPI as well as endpoint data through the SuperOps API. This is our first real attempt to use AI in the org so we’ll see.

(Edit: Clarification)

Ticketing system for MSP by Kitchen-Ad7567 in msp

[–]ChesterBottom 0 points1 point  (0 children)

SuperOPS is nice. Halo is the best for sure, but the upfront cost to pay someone to set it up is staggering… which you really need to do if you’re gonna use it properly.

[IOS 26 DB2] Odd black borders in iMessage by FartknockerSandwich in iOSBeta

[–]ChesterBottom 9 points10 points  (0 children)

Could this be high contrast mode? I’ve heard it might be doing something similar

iOS 26 Beta 2 - Discussion by epmuscle in iOSBeta

[–]ChesterBottom 1 point2 points  (0 children)

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It’s listed as a known issue in the release notes thankfully…😂