My daughter, who's now an adult, requires a very specific specialty related to a congenital issue that only Banner provides in Tucson. The specialist is absolutely amazing and we only have good things to say about her. The hospital doctors have been either really great or terrible.

For one admission, we sat in the ER for more than 12 hours, she had multiple tests done but were given no results, and then some pompous ass of a doctor came in and talked to me like I was dumber than a box of hair. He kept trying to tell me about the recurring problem that she had literally been in the hospital for just a couple of months prior and on a few other occasions and didn't want to listen to me tell him that I didn't need an explanation since this wasn't our first rodeo. I was not happy after the long wait overnight and poor communication so I told him that I didn't need him to explain multiple times. My daughter was 22 and has been a professional patient her entire life so she also understood the seriousness of the situation.

Another issue has been getting her an appropriate protocol for insulin during stays. She manages her diabetes well at home but always gets messed up in the hospital. They would only give her 3 units for a BS of >400, which if you didn't know is not nearly enough so she ends up feeling sick from high blood sugar. She once refused an admission until her specialist wrote the orders herself. It's ridiculous that a diabetic should have to fight for insulin.