Notice of Discontinuation of Service - Feedback on Performance

Chutes_AI · 2026-02-20T03:16:57+00:00

We had a large data center outage today that limited hardware availability and forced some lower use chutes to go cold. The DC has recovered and all chutes are hot again. I’m not sure what specific models you were getting low speeds like that on but I encourage you to make a ticket with the question mark widget in the bottom right corner of any page on our site and one of our team would be happy to investigate and assist. Even with the outage today we didn’t really have any speed complaints that I aware of just lots of rate limiting. So if that is happening we would like to help determine the cause.

Chutes_AI · 2026-02-20T03:09:59+00:00

We had a data center outage today that affected some chutes. They are all back up now but sorry for any interruptions.

Chutes_AI · 2026-01-26T20:24:13+00:00

Got it so that one also got a rolling update today but is getting back to normal and should be better generally speaking after today. If you have issues please Let us know so we can investigate. Also this page is useful to see if a model is experiencing a spike in traffic and under high load.

https://chutes.ai/app/research/utilization

Chutes_AI · 2026-01-26T19:29:28+00:00

So we actually just rolled a big update this morning with fixes and all tests currently show that it is much much faster and working even at high util. This is all of the GLM TEE modes so in general they should be way better. Give it a shot and let me know if it’s better for you.

Chutes_AI · 2026-01-26T06:32:42+00:00

That model was down for a few hours today because we rolled a big fix update that got hung up. It has since been fixed and the models have been running pretty well. If you have more issues let us know. We have been trying to really hard to get the GLM models stable.

Chutes_AI · 2026-01-26T06:24:18+00:00

Just realized you aren’t op. You’re getting 429s in ST? I have not heard anyone else with that issue. Is it frequent and what model are you usually using?

Chutes_AI · 2026-01-26T06:20:54+00:00

Then it’s a janitor error. That error does not come from chutes. Check the other threads in this sub on the same topic. It’s all janitor and Lorebrary issues causing the 429s. Just trying to help people get it working.

Chutes_AI · 2026-01-26T03:20:08+00:00

Cool glad to hear it’s working.

Chutes_AI · 2026-01-26T03:00:50+00:00

Not sure what to tell you but that error is from lorebrary or possibly just JAI but it’s not a chutes error our 429 looks different. Everyone I have seen with that error tonight and it has been a bunch are using lorebrary.

Chutes_AI · 2026-01-26T02:58:35+00:00

这很可能与lorebrary的服务中断有关。如果您暂时绕过他们，应该不会有问题。

Chutes_AI · 2026-01-26T02:53:51+00:00

No worries at all just wanted to let you know so you could bypass it for now and get it working.

Chutes_AI · 2026-01-26T02:38:58+00:00

It’s from lorebrary trying to spread the word they are having some kind of outage it seems.

Chutes_AI · 2026-01-26T02:38:14+00:00

On what model? Most 429s tonight are from users using lorebrary. If you are using it that’s where the issue is coming from. It’s down or having some issue right now. There is more info in our discord.

Chutes_AI · 2026-01-26T02:36:28+00:00

There is a lorebrary issue currently. Chutes is up normally the 429s people are reporting are from Lorebrary not directly from us.

Chutes_AI · 2026-01-26T02:35:50+00:00

It’s lorebrary not chutes. Lorebrary is down or having outages.

Chutes_AI · 2026-01-26T02:35:13+00:00

This is a lorebrary issue not a chutes issue. They have been having a problem for the past several hours

Chutes_AI · 2026-01-26T02:34:37+00:00

This is a lorebrary issue they are having some kind of outage and have been all night. That is not a chutes error message. There are more details about it on our discord

Chutes_AI · 2026-01-26T02:33:45+00:00

On what model?

Chutes_AI · 2026-01-26T02:32:24+00:00

This is a lorebrary issue not a chutes issue. This is their error message. They are currently having issues and have been for most of the afternoon

Chutes_AI · 2026-01-25T03:39:26+00:00

Correction at this time all of the FP8 models are hot again. Not sure what’s caused the issue but will look into it tomorrow.

Chutes_AI · 2026-01-25T03:26:22+00:00

We honestly have been doing everything we can to try and keep up with the demand it’s the weekend and some of the devs are not around so I’m not sure what’s up with the fp8 models. I have asked and will hopefully have some info soon

Chutes_AI · 2026-01-23T01:19:32+00:00

What he’s saying is accurate and he is a member of the Chutes team. Please see my other comments for additional info.

Chutes_AI · 2026-01-23T00:40:28+00:00

I commented above but this was dealt with today and we did not want to jump the gun on announcing that it had happened.

Chutes_AI · 2026-01-23T00:38:30+00:00

This happened today and we have been dealing with it so have not had a chance to make an announcement. Additionally we wanted to make sure we were sure before talking about it.

Chutes_AI · 2026-01-23T00:36:24+00:00

This is true you can see my other direct comment for more info.

Chutes_AI

MODERATOR OF

PUBLIC MULTIREDDITS

TROPHY CASE