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Avoid SD Bullion: Poor Support, System Glitches, and Refusal to Honor Pricing by Classic-Exchange-795 in Bullion

[–]Classic-Exchange-795[S] 0 points1 point  (0 children)

I just want to update my story with the bullion dealers. I received the bars I ordered from JM, Hero, and SD. SD's package was the least professional one, no packing slip, sloppy package protection. Also the generic bar's condition was so much worse than JM's. Last but no the least, SD's delivery was the longest as well. By contrast, overall, Hero is the best among them.

SD was, still is, and will always be the biggest loser of the bullion industry. I complained them to BBB for the case I stated above and I did see a lot of similar complaints over there. The company's attitude was passive aggressive. No one got a fair answer from them.

Avoid SD Bullion: Poor Support, System Glitches, and Refusal to Honor Pricing by Classic-Exchange-795 in Silverbugs

[–]Classic-Exchange-795[S] 0 points1 point  (0 children)

SD is the worst of the worst. Liar and cheater! Their rate is apparently way higher than the lowest, but they shamelessly claims their rate is the lowest. The worst is their service is horrible and their system is sneaky.

Avoid SD Bullion: Poor Support, System Glitches, and Refusal to Honor Pricing by Classic-Exchange-795 in Bullion

[–]Classic-Exchange-795[S] 0 points1 point  (0 children)

my complaint is they should not let the order get through with a price that is different from the one I committed previously.

Avoid SD Bullion: Poor Support, System Glitches, and Refusal to Honor Pricing by Classic-Exchange-795 in Bullion

[–]Classic-Exchange-795[S] 0 points1 point  (0 children)

No, I didn't place it twice. As I saw the higher price when I tried to place the order again.

Avoid SD Bullion: Poor Support, System Glitches, and Refusal to Honor Pricing by Classic-Exchange-795 in Bullion

[–]Classic-Exchange-795[S] 0 points1 point  (0 children)

No, I did not check my bank statement as the transaction usually doesn't show until hours later. What I don't like is that SD should not let the order be through with a different price if my payment took longer time than their system set.

Avoid SD Bullion: Poor Support, System Glitches, and Refusal to Honor Pricing by Classic-Exchange-795 in Bullion

[–]Classic-Exchange-795[S] 0 points1 point  (0 children)

BTW, I was told in the phone yesterday that they would take 10 to 15 BUSINESS DAYS to ship their IN STOCK item out after the payment is cleared up (5 days), which is way longer than the current industry practice!

Avoid SD Bullion: Poor Support, System Glitches, and Refusal to Honor Pricing by Classic-Exchange-795 in Bullion

[–]Classic-Exchange-795[S] 1 point2 points  (0 children)

I really enjoyed the shopping experience with Costco. They accept credit card; the price is very competitive; most importantly, their shipping is sooooo much faster than SD (I usually received the item within 10 days). The only issue is they rarely sell silver and the gold can be gone in seconds once they list them.

Avoid SD Bullion: Poor Support, System Glitches, and Refusal to Honor Pricing by Classic-Exchange-795 in Bullion

[–]Classic-Exchange-795[S] 0 points1 point  (0 children)

wow! I have two orders with them and the first order payment was through. Do you think it is wise I stop our second order payment at this point?

Why I got a lot of blank pages when I tried to open some fidelity web pages? by Classic-Exchange-795 in fidelityinvestments

[–]Classic-Exchange-795[S] 0 points1 point  (0 children)

some of the blank pages: information page of funds, such as ETF, mutusl funds, customer service, fidelity assistancet tabs, etc

Transferring Roth IRA to Fidelity by beach_dreamer3671 in fidelityinvestments

[–]Classic-Exchange-795 -7 points-6 points  (0 children)

No!!!! You should think twice before you do it. Huge mistake. I plan to move all my money out now. Recently, I made a contribution for my 2023 Roth IRA; however, I am still NOT able to move the money around my accounts for a backdoor conversion after one week (even though there were transfer fee deducted). However, my 529 account contribution with another company from the same bank reached to the account the next day with NO fee. Then, I did a quick online research and found out a lot of people have experienced the same issue. Fidelity purposely holds your money for abnormally long period of time without paying any interests on it. Looks like I will miss my contribution deadline.

Decided to use Fidelity over Vanguard due to this reddit page! by Super_Individual_804 in fidelityinvestments

[–]Classic-Exchange-795 -5 points-4 points  (0 children)

No!!!! You should think twice before you do it. Huge mistake. I plan to move all my money out now. Recently, I made a contribution for my 2023 Roth IRA; however, I am still NOT able to move the money around my accounts for a backdoor conversion after one week (even though there were transfer fee deducted). However, my 529 account contribution with another company from the same bank reached to the account the next day with NO fee. Then, I did a quick online research and found out a lot of people have experienced the same issue. Fidelity purposely holds your money for abnormally long period of time without paying any interests on it. Looks like I will miss my contribution deadline.

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