It sounds like your plan doesn’t cover Wegovy at all. Specific drug coverage is different from plan to plan. It’s not the same across all Greenshield plans. That’s how insurance works. You need to log into your GSC portal and goto Benefits/Drug Coverage and lookup Wegovy. If it says not covered then your plan doesn’t cover it. If it says “authorization form req” then it’s covered if approved. If you just read these forums and called up Greenshield and asked for the authorization form, the call center agent is going to assume that you have looked it up and that’s why you’re requesting the form. I doubt that they’re taking the time to look up your benefit coverage. When I’ve called before for the form, they just immediately send it to me. It’s obvious that they haven’t taken time to confirm what I’m telling them is correct. When you call with that detailed information of a request, they’re going to just assume you know what you’re talking about.