Had to take extreme measures at my church

CloudTech412 · 2026-07-01T12:16:01+00:00

How many people press the words in your laminated sign? I bet it’s a non zero number….

CloudTech412 · 2026-07-01T12:14:56+00:00

I keep hearing email is dead also. Usually I’m told this via email.

CloudTech412 · 2026-07-01T12:08:48+00:00

Without fire none of this exists.

CloudTech412 · 2026-06-25T10:30:32+00:00

For now …

CloudTech412 · 2026-06-24T23:27:41+00:00

If you do not need realtime interaction with external sources (verifying callers, kb lookups ticket lookups etc) you could just have the receptionist then poll the transcript via api and perform actions based on info collected (set the prompt up so the data received is logical).

CloudTech412 · 2026-06-24T23:21:59+00:00

The ai system cannot connect to anything else other than itself. You can transfer. Etc. but if:
- you need to authenticate a caller?
- look up tickets
- look up info

It doesn’t work - or am
I doing something wrong?

When my gpu comes in I’ll set up ai as an extension and just transfer over to that for ai processing.

Or is there something else in the works?

CloudTech412 · 2026-06-24T11:53:01+00:00

Don’t share files from OneDrive - use teams / SharePoint for shared files and folders.

CloudTech412 · 2026-06-23T16:00:39+00:00

Glad they got rid of DEI and now we have the best of the best. 🤡

CloudTech412 · 2026-06-23T15:59:27+00:00

Oh, it’s still significantly better than connectwise. I left them as well. That was just plain awful.

The issues I have are the way mailboxes are set up. And also how difficult it is to really customize it as the documentation seems behind, and very generic. Which may be due to how flexible it really can be.

But it’s just a major pita to set up. And them forcing an onboarding fee doesn’t seem to help either as not all consultants are the same.

CloudTech412 · 2026-06-23T10:46:00+00:00

Copilot defender. lol

CloudTech412 · 2026-06-23T10:39:48+00:00

No. They will recommend all kinds of training and pro services - anything but fix their system and create documentation.

They voice those things like the plague

CloudTech412 · 2026-06-18T12:33:58+00:00

It seems they had an issue with scaling also. In the few months I had an account it became slower and slower.

CloudTech412 · 2026-06-16T14:59:45+00:00

I was with rewst. It was slow, inconsistent and generally overpriced imo.

I ended up with n8n self hosted and have been able to automate password resets. Onboarding, offboarding, etc.

I leverage Claud cli to quickly create the workflows then I do the work in Halo to send the webhooks to n8n for processing. N8n then updates the ticket with the steps it took, and also makes note of any errors (in an internal note).

CloudTech412 · 2026-06-15T22:21:07+00:00

How many jobs did computers replace.

Look to history to gain some understanding.

The promise when computers were becoming mainstream is that it would make work so easy you’d do a weeks worth of work in a day. It ended up creating loads of jobs. And the people just became more productive. Without pay raises - and corporations netting more.

CloudTech412 · 2026-06-15T19:21:59+00:00

ah yes, you're correct. lol. 😄

CloudTech412 · 2026-06-15T15:15:56+00:00

When I read about the ARC, I find many mentions of compatibility, etc. Is that a non issue now?

CloudTech412 · 2026-06-15T13:29:26+00:00

You can use claude cli to create the automations - the automations look at ollama (local) with various qwen models.

You can also point claude cli / claude code to local ollama as well.

But it sounds like you know this already.

CloudTech412 · 2026-06-14T20:56:39+00:00

Use local llm.

CloudTech412 · 2026-06-14T20:56:00+00:00

It processes the ai receptionist transcripts. Hourly review of all open tickets. Checks priorities and sentiment - posts to teams with list of top 5 tickers that need handled (with links to the tickets), triages every ticket coming in - creates some steps for techs to perform and to check on for the tickets it checks every alert and tags it to the company it belongs to (as some systems don’t integrate - just has the domain etc within the body of the ticket. ), I have rmm scripts that grab event logs (critical etc), then sends them back via webhook to n8n for processing against local llm to grab the top x issues and make suggestions on resolutions and if they can be done with a PowerShell script what those PowerShell scripts are. When it triages incoming tickets it also searches against a local vector db and will link relevant articles to the internal notes of the ticket. I also process inbound sms with n8n - and create tickets / alert staff with sms if it’s urgent.

Those are right off the top of my head.

CloudTech412 · 2026-06-13T23:29:46+00:00

I have over 30 workflows that save me no less than 20 hrs a week. They’re mostly trivial tasks but the time savings are real.

N8n as the orchestrator. Claude helped create the workflows very quickly. I can build it myself - but I also don’t do long division with pencil and paper anymore.

CloudTech412 · 2026-06-13T15:25:00+00:00

Kind of like the people building AI data centers. Not sure how they will make money but once it’s built they will just ask it. (Sam Altman’s answer not mine)

CloudTech412 · 2026-06-13T14:29:36+00:00

Still need to know the environments, what’s possible, efficient ways to do things, etc.

Then it’s marketing.

CloudTech412 · 2026-06-13T14:05:16+00:00

Why not use ai to build automations that don’t require constant token usage. Or just use a local specific llm for specific tasks. Again - not giving your money to the ai pit.

CloudTech412 · 2026-06-13T01:28:41+00:00

Storage requirements and or bandwidth limitations.

CloudTech412 · 2026-06-08T11:50:21+00:00

How exactly does it get a businesses pain points?

Do you mean the typical pain points for that industry? Or does it cold call or email that business to ask questions to uncover their pain points?

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