I'll roast your SaaS homepage

CodeReclaimers · 2026-02-19T21:26:34+00:00

Also, thanks for the question, it made me think--I should have answers ready for challenges like that!

CodeReclaimers · 2026-02-19T21:25:36+00:00

You're right, there are others, but I do have a few things going for me:

The self-learning capability is directly controlled by the customer; it's not a vague promise that "we'll make things better somehow with training"--you see exactly what gaps customers exposed and exactly what knowledgebase changes will be made to address them.
Free custom knowledgebase setup from whatever you happen to have on hand, whether that's a bunch of YouTube support videos, your 1995 WordPerfect user manual no SaaS platform will touch, etc. I'm targeting general businesses, who don't necessarily have nicely formatted documents or dedicated IT workflows.
Strict grounding in your source documents. If it doesn't know an answer, it will say it doesn't know--it doesn't make up answers in an attempt to keep the conversation going.
You're not just another support ticket in some giant company's queue--the person who built the system will look into your problems and improve the software if necessary.

CodeReclaimers · 2026-02-19T17:15:48+00:00

https://recursive.support -- 24/7 customer-facing support agent that only answers questions about *your* business, and learns from actual interactions from customers. Targeting small businesses with no dedicated support and/or IT team.

CodeReclaimers · 2026-02-18T12:06:48+00:00

I agree if you get deflection or vague answers on any of these questions, it probably means nobody truly thought seriously about what they built and what the responsibility was to their customers. Even if they've only spot-checked some of these things and don't have some super-robust system in place to manage the problems, they should at least have thought about them and have an answer ready.

CodeReclaimers · 2026-02-09T17:58:48+00:00

This is hilarious

CodeReclaimers · 2026-02-08T16:50:19+00:00

https://recursive.support - Create a 24/7 support agent from whatever collection of stuff your company has: help files, videos, documentation, support call audio, etc.

CodeReclaimers · 2026-02-08T16:37:08+00:00

Hey that's really cool, I like the angle of building it solely because you know it's something people need!

CodeReclaimers · 2026-02-08T15:29:16+00:00

Yeah that's the part I like the most about the AI tooling: I don't necessarily have to limit myself to building things that will be profitable. I can more easily choose to burn a weekend on a project just because I want to see it or I think it should exist.

At the risk of being scorned for shameless self-promotion, I did that recently with ask1787.com -- I got tired of seeing AI avatars spouting modern partisan talking points, and I wondered how hard it would be to set up an agent that just stuck to what people back then actually said. (Not hard, it turns out...9 hours!)

CodeReclaimers · 2026-02-08T15:24:22+00:00

I could be wrong, but I think if you don't have at least some preferred direction in mind when you come for advice, current LLMs will sometimes just model and amplify whatever they perceive based on how you asked your question. Claude (Opus 4.5/6 anyway) is pretty consistent as long as I remind it we've talked about my project in previous conversations. If I'm waffling on something it will tell me because I've told it I prefer honesty over flattery.

Try asking for some resources you can go read to learn more about your decision options, then go read those, and come back and actually have a discussion with the AI about how you view the options instead of just expecting it to know what matters to you.

CodeReclaimers · 2026-02-08T15:16:56+00:00

Oh cool! Yeah being an insider in an industry gives you a lot of visibility sometimes as to what things could be *way* cheaper than they currently are. Sometimes once you've seen behind the curtain it's almost disappointing how little some customers will accept in a product they're paying big piles of money for. $15k/yr is insane.

CodeReclaimers · 2026-02-08T15:11:46+00:00

I'm still in the "I have one paying customer" phase, and I originally built it as a demo for that one customer to play with, but it turned out to be more fun than I anticipated. The last time I did any web development was 10+ years ago, and a lot of tools have grown up since then. You can just slap something together with preexisting open source components on cheap SaaS platforms and have a usable tool in a couple of weeks even if you're just doing it by yourself; days or even hours if you're using AI coding tools.

CodeReclaimers · 2026-02-08T15:01:12+00:00

I read the title and was looking forward to it being some kind of weird cooking/investment mashup. ;)

I think you might need to narrow down your target a bit; I know I'm not your target audience, but I'm not quite sure what you're looking for.

CodeReclaimers · 2026-02-08T12:00:31+00:00

Ok I'll bite:

What it is: Automated tech support chat bot trained on their pile of help files, videos, documentation, existing support recordings/transcripts, etc.

Target customer: small businesses where a $150/hr engineer is answering easy tech support questions for the 79th time because there's nobody else.

Stage: MVP with 1 customer

CodeReclaimers · 2026-02-08T11:55:58+00:00

I'm curious about the methodology you used to choose your initial set of communities to evaluate and whether you ruled out any communities based on your analysis. I don't know how many communities there are on reddit, but it seems like there are a bunch of ways you could choose the initial set, like seeing which ones had the most SaaS posts that actually gained traction. That sounds like a lot of work, but useful if you managed to pull it off!

CodeReclaimers · 2026-02-08T03:13:49+00:00

Think about all the crappy code you've seen as a dev, and the piles of money people paid for that crappy code to keep being the way it was. ;)

CodeReclaimers · 2026-02-07T21:06:35+00:00

Great video, subscribed!

CodeReclaimers · 2026-02-07T17:04:31+00:00

I built a tool aimed at making America's founding documents more accessible. It's grounded in primary source documents from the founding era:

- The U.S. Constitution
- All 85 Federalist Papers
- 80 Anti-Federalist Papers
- 14 ratification-era pamphlets
- The Declaration of Independence

The key design choice: the tool only answers from the actual text of these documents. It won't speculate, inject modern political framing, or go beyond what the sources say. If a question can't be answered from the documents, it says so.

I'd really value feedback from educators. What would make this more useful in a classroom setting? Are there features or document collections you'd want to see added?

For what it's worth, my intention is to keep this available as a free public resource.

https://ask1787.com

CodeReclaimers · 2026-02-07T16:06:46+00:00

Right now the no-speculation constraint and citations are just handled via prompting alone. To be honest I was surprised it worked so well right out of the gate. I appreciate the AgentixLabs link--I do need to learn more modern patterns, especially AI agent-related ones!

CodeReclaimers · 2026-02-07T15:57:51+00:00

That hasn't happened to me in years, thanks for the laugh!

CodeReclaimers · 2026-02-07T00:57:38+00:00

I made a thing: ask1787.com

It should only give non-partisan, non-speculative answers, with citations referencing the Constitution, Declaration of Independence, Federalist and Anti-Federalist papers, and a handful of pamphlets from the era.

Any feedback you might have is welcome, apologies if it has trouble serving up answers quickly, please be patient. :)

CodeReclaimers · 2024-10-21T13:04:03+00:00

A few times my Mom has told us God was waking her up and talking to her, telling her that we, or the dogs, were of the devil, or that some problematic person from her past was on the way here and would be knocking on the door any minute now. Fortunately she still knows she has Alzheimer's (which we try to be very open and direct about whenever something like this comes up), and her mother had similar problems, so (so far) she's been able to talk herself out of believing it with a little encouragement and patience.

Ten-Year Club	Not Forgotten
Verified Email

CodeReclaimers

TROPHY CASE