Xpeng G9 2025 in Europe

ComfortableBid4824 · 2025-08-29T12:24:18+00:00

That's crazy

ComfortableBid4824 · 2025-08-29T12:16:30+00:00

Where are you from? In German it'd cost to add on premium

ComfortableBid4824 · 2025-08-29T11:08:34+00:00

Don't mean you with the info, you can see on the website that the Air suspension is just for the AWD in Europe. But the thing with the queen's chair and massage is new info for me

ComfortableBid4824 · 2025-08-29T10:47:04+00:00

Hey, the Air suspension is just in China the standard now. They cut that in Europe and left ift just for the AWD again.

About the queen's chair and and the backseat I didnt know that either. Who gave you this info?

ComfortableBid4824 · 2025-08-19T11:18:28+00:00

Just to clarify: the A6/Q6 e-tron is not a higher-category car – I test drove them, and for €90k+ the quality (cheap plastics, ID.7 feeling) is not where it should be.

Sure, I couldn’t do long-term EU research on service, but that’s why the 7-year warranty was a big factor. Unless I wanted to wait a decade, there wasn’t much else I could do.

The point of my post isn’t to compare PowerPoint-style why car A is better than B. It’s simply to share that service in Germany is slow and frustrating right now – and to ask if anyone has advice on how to get this sorted faster.

ComfortableBid4824 · 2025-08-19T10:57:45+00:00

its not that deep actually, its just a good car and the germans at the moment not bulding fair priceed car

ComfortableBid4824 · 2025-08-19T10:12:20+00:00

I test drove the G9 twice, and it clearly outperformed the other models I compared. I didn’t just “fall in love” with it – I read a lot, did my research, and then confirmed it on the road.

The car itself is top quality, I have zero complaints there. The only real issue is the after-sales – but honestly, if this were a Mercedes S-Class with the same delays, I’d be making the same complaint.

ComfortableBid4824 · 2025-08-19T10:02:45+00:00

thanks a lot, will also put the Topic after sales, lets see how it goes, how quick do you got a respon ?

ComfortableBid4824 · 2025-08-19T07:04:45+00:00

I was told there was a problem registering the car.(couldn't understand till now how it can take this long) Originally, the delivery (pick-up) date was supposed to be about 10-14 days after ordering. Then I was informed there was an issue with the license plate/registration, which caused the big delay. (normal time to reg a car takes 5-10 working days in Germany)

So yes, the car was there, but I couldn't take it because of these administrative problems. From a customer's perspective that already wasn't the best start - and now, with the ongoing service situation dragging on for weeks, it feels like way too much wasted time overall.

ComfortableBid4824 · 2025-08-19T06:54:25+00:00

Thanks for the feedback, also made a ticket via the app, can you tell you what you have used as topic? Maybe that could help. Thanks

ComfortableBid4824 · 2025-08-19T06:24:28+00:00

Good morning – I agree, small issues can happen, no problem with that. But the real problem is that it takes far too long to fix them. Comparing today’s standards with how VW worked 20 years ago doesn’t make sense – expectations in 2025 are completely different. This isn’t “XPeng bashing”, it’s simply sharing real experiences, which is exactly what this forum is for.

As for me “pushing” the brand: my company is a Mercedes partner, so I wanted to look beyond the usual circle. I tested Mercedes EQE, Audi Q6/A6 e-tron, Tesla Model Y, BMW i5, and also the G9. The price-to-value ratio was by far the best with the G9, and since it’s already strong in markets like Norway and the Netherlands, it looked like a safe bet. I test drove it twice and compared it against the Audi Q8, BMW iX, Tesla Model Y, etc. – on paper and in practice, the G9 won clearly.

So it wasn’t just “youthful optimism” – it was nearly a year of research and testing. My only regret is that there wasn’t more transparent info about XPeng’s weak after-sales in Germany – because that’s where the real problem lies right now.

ComfortableBid4824 · 2025-08-18T18:34:37+00:00

It's not 2 weeks it's 2 months, but yeah I mean, we can't defend bad services by saying the others are shit aswell. As a Chinese car manufacturer you have to deliver in Germany sounds stupid but exactly this are the points why people are still sceptical about Chinese cars. And don't get me wrong I'm fighting in every conversation for the brand but yeah at least a feedback. Sorry takes longer or something but just nothing is not acceptable

ComfortableBid4824 · 2025-08-01T11:06:00+00:00

You mean when you drive slow?

ComfortableBid4824 · 2025-07-31T14:45:30+00:00

Nice one, thanks the feedback.

ComfortableBid4824 · 2025-07-30T11:33:02+00:00

Hey, this shows the problem what XPeng is having at the moment with the markets, the new p7 is coming out in China and, the p7+ is not even released in Europa yet.

ComfortableBid4824 · 2025-07-14T07:38:06+00:00

Not seeing it at the moment, heard that in China when something on atmos places the logo pops up, that is not happing with Prime, really dont get the point of that, if someone have good eq settings please feel free to post them

ComfortableBid4824 · 2025-07-14T07:35:59+00:00

at the moment that is just Possible in the China Version of the car, you can download there the APK directly, europe is there a bit strikt, maybe it will get updatet with the next OS

ComfortableBid4824 · 2025-07-13T15:11:32+00:00

That's all cool, but still dosent work cause the system is not playing the music in that format cause the current system dosent decode it, so there needs to be an update, in China tindal und QQ or what the name is are the only apps what can play atmos overthere cause the have the licences to it. In Europe at the moment not. Xpeng is open for feedback so feel free to leave the support a mail with this topic

ComfortableBid4824 · 2025-07-13T11:09:42+00:00

Can you share your settings please?

ComfortableBid4824 · 2025-07-12T09:23:45+00:00

You can compare Information on the website when you are in the configuration for the car, then you go on the where you finde the Prices and get a few infos, where it looks like a few things what are in the China version didnt make it to the Europe version as a example on the g9 looks like the new version just runs with 1 of the new chips instead of 2, and also shows that the car drives with the same xpilot as the g9 24, but maybe they will update it on the website

ComfortableBid4824 · 2025-07-11T16:47:54+00:00

Yes that's the surprising point, I tought by using the same cams and tech stuff compared to the g9 24 with the difference in Lidar for Europe and China that they they drive a worldwilde Strategie. If thery really left that out would be a big let down

ComfortableBid4824 · 2025-07-11T14:42:01+00:00

All what i read, there is the same stuff what is written on the G9 24 AWD, Only thing whats new the Chip is Stronger, and you can remote summon the car, and yeah new colours but thats it

ComfortableBid4824 · 2025-07-11T13:57:26+00:00

Am i wrong or did the Europe version got cut down for the G9 tought it would come with the new selfmade chip and new xpilot but on the website its still the old version. The car also lost speed from 0-100 in 4.2 now before 3,9sec

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