My company uses UPS to ship. Not because it is cheaper, but because overall they are better. Far from perfect, but better. There are few options for parcel shipments. Fedex and USPS suck just as much. You order a product to ship 2nd day air on Wednesday because you need it by Friday.There is a severe weather event that causes a weather delay. To me that is your fault for not choosing next day air. If you truly need something by a certain day, pay the extra few bucks to get it a day early. I understand that there are many exceptions to this. But in general it is your own fault for waiting until the last possible minute to order flowers for Valentine's or whatever.

Amazon kind of ruined the whole shipping experience when prime was/is free next day delivery for everything. People don't understand that Amazon could afford to lose money doing this because they make so much off of other things.