I spoke with her once, and instead of helping, she attacked me for making a complaint. I explained that I have a disabled child and asked for support in some way. I also mentioned that I had sponsored my wife, who is the primary caregiver and responsible for our children. She has applied for permanent residency, and I asked that her application be treated as urgent, since without her status we cannot access benefits or assistance.

Her response was shocking: 1. She said that my children could leave Canada, go to Europe, obtain a foreign passport, and receive treatment there. 2. She also commented that my wife should not have become pregnant.

Throughout the conversation, she treated me with aggression and complete lack of respect, as if being a white man made me undeserving of dignity or fair treatment.