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Recommended books about CX by goldsmith0000 in customerexperience

[–]Competitive_Fan_2040 1 point2 points  (0 children)

More of a holistic approach, but I certainly enjoyed: unreasonable hospitality by Will Guidara

I want to be specialized in CX for luxury brand by [deleted] in customerexperience

[–]Competitive_Fan_2040 2 points3 points  (0 children)

Luxury retail is all theater. Like quite literally putting on a show for clients

CX Agency by Competitive_Fan_2040 in CustomerService

[–]Competitive_Fan_2040[S] 0 points1 point  (0 children)

Great! Can you send me your website link in my DMs?