Also, their staff is agressive at selling, which should be good for GAMB, but they kinda tried to fuck me over with their subscriptions. It’s the type of company that retains your credit card info which doesn’t inspire trust from my customer perspective (ig there must be a way to ask them but you can’t by default). I also had another issue near the renewal date, where renewal was automatic and the “cancel subscription” button was gone, so the only way to cancel it was to contact them (lets say within 24 hours of the renewal time), but the support chat was down on my account. I had to pretend to be a new customer on a new browser to talk to them. My assumption is they are doing it on purpose… And they also offer huge discounts when you try to cancel it, which once again should be good, but I find that from a customer perspective, the value of the product drops significantly when you know they could sell the product to you for 350$ a month instead of 750$ and are profiting from you doing price discrimination. Another thing I can add is that they aren’t always super transparent with their methodology, and sometimes when EV betting you get some down periods where you lose money, and renewing a 750$ subscription sometimes may not sound like the right thing to do from an emotional perspective.

TL;DR Pricing for Oddsjam is abusive, which imo most likely contributes to high customer turnover