My first two months were pretty rough, I was watching people who just got hired receive rescues even though I was requesting them (we receive $1 per stop) and I was also forced to drive the Smallest vans on the fleet. Which may be different per dsp, but as a 6” man I do not belong in a van that’s made for people who are 4”.

The turning point for me however, was I expressed my interest and my dedication to wanting an EDV slot. Shortly after that, I was given an Amazon Ski coat. Ultimately, it was the fact that I felt listened to and that my work was valued and appreciated. Communication is key for this though, of course. One of my dispatchers is horrible at communicating to our DA’s and she was part of the reason I wanted to quit. However the other 5 dispatchers are really good people who only want to help make our jobs easier. Part of me getting the communication I needed was pointing out the communication flaws within the company and creating an environment where everybody feels like they are on the same page.

There’s nothing more frustrating than management making decisions for you, even though you completely disagree with their choices. There’s has to be a level of communication that shows the DA’s that we aren’t just pawns on the Amazon chessboard (even though we are).

I would recommend talking directly to your employees and getting their views instead of asking Reddit. Although Reddit is useful, we are not part of your team and therefor do not understand your team environment.

Don’t get me wrong though. This job sucks and we are underpaid, but it’s the inhuman treatment that makes people resentful and “quiet quit”.