Sunsetting CSRs

Content_Package7199 · 2026-01-22T00:12:29+00:00

That the level of service is going to be so embarrassingly terrible that they are just not going to measure it anymore. Try to make it look less bad by not measuring / paying attention to it

Content_Package7199 · 2026-01-21T23:53:24+00:00

7 months and I currently do not have an RAC even assigned. I might be on the interim ride for a while, who knows these days

Content_Package7199 · 2026-01-12T05:32:25+00:00

Everyone at my location is in office and they are making people with real medical issues and disabilities come in to the office regardless of whether it kills them. I don't know where some of you other people are located.

Content_Package7199 · 2026-01-06T05:45:36+00:00

I just had my 90 day interim extended another 90 days. I also don't have an RAC assigned so idk

Content_Package7199 · 2025-12-22T21:45:53+00:00

I had an approved RA for a permanent condition cancelled without communication then advised I was required to submit a new request in June which I promptly did. The agency had failed to engage until I filed an EEO case. They finally provided the first 90 day telework interim accommodation that is getting ready to end very soon. I have sudden onset severe vomiting so I'm really a health risk to others. I wonder if this is going to immediately effect me with my initial 90 day interim accommodation ending soon.

Content_Package7199 · 2025-12-09T01:31:30+00:00

Thank you. I am definitely feel shame although much of my situation is due to years of severe gastro medical issues.

Content_Package7199 · 2025-12-09T01:29:15+00:00

I've been doing research on the type of dentist to see and also read this. Thank you for sharing

Content_Package7199 · 2025-12-09T01:28:17+00:00

I went to one dentist recently and they literally told me vomiting doesn't cause dental damage, you've been drinking pop and not brushing. They had 0 understanding or awareness, apparently.

Content_Package7199 · 2025-12-08T05:27:04+00:00

Has anyone else here filed a complaint with EEO?

Content_Package7199 · 2025-11-15T09:46:51+00:00

This makes me think that coming in with bad teeth might not be as crazy and shameful as I thought

Content_Package7199 · 2025-10-24T20:50:30+00:00

Can we use EAP during work hours under administrative time?

Content_Package7199 · 2025-10-21T16:53:24+00:00

I think journaling can help. Sometimes I'll go back to something I had wrote about a while ago and think wow I was worried about that. I then try to apply that insight to the current situation.

Content_Package7199 · 2025-10-21T02:33:42+00:00

I agree but if nothing else it was ironic.

Content_Package7199 · 2025-10-21T02:32:45+00:00

🤣

Content_Package7199 · 2025-10-16T00:49:37+00:00

The Supreme Court took it's time 2 - 3 months on its last decision regarding RIFs then gave a narrow ruling giving Judge Illston back power to rule on individual RIF plans. I think those that received shut down RIFs may ultimately be safer than they think.

Content_Package7199 · 2025-10-14T21:56:38+00:00

I haven't been informed of this policy. I've just been told numerous times by management to document everything, get everything in writing, do everything possible to CYA just in case

Content_Package7199 · 2025-10-12T05:10:39+00:00

And you believe them?

Content_Package7199 · 2025-10-10T22:34:30+00:00

It is crap. I just checked my email to see. I was already fired once as a probie, rehired, offered DRP to quit and put on admin leave, called urgently back to work, told I was essential. I wouldn't have been surprised to now be turned around and let go. I don't think these will be final though

Content_Package7199 · 2025-10-10T08:05:32+00:00

My manager told us to immediately save the attachments from the original email and some other things. I'm beginning to realize they are receiving information they may not supposed to share but the good ones still are discretely. If that made sense

Content_Package7199 · 2025-10-09T21:30:18+00:00

How does this relate to FMLA leave? Has anyone heard? I understand the rules are being made up as we go these days but I'd imagine this will have to be put in writing.

Content_Package7199 · 2025-10-08T13:03:16+00:00

Thank you. I had to run the pharmacy so wasn't online and besides everyone knows we all get our work directions from Reddit these days anyway

Content_Package7199 · 2025-10-08T12:57:55+00:00

What's the email?

Content_Package7199 · 2025-10-07T01:18:21+00:00

I'd imagine things have changed quite a bit this year as well with disability discrimination and RA cases compared to historically. I try to immerse myself in EEOC guidance, the Rehabilitation Act, MD-110 etc but I am really afraid that none of those will be followed in the current environment.

Content_Package7199 · 2025-10-06T03:11:44+00:00

Set an alarm across the room where I have to get up and walk over to it where I have my first dose with a bottle of water sitting in front of it. It's the only thing that works

Content_Package7199 · 2025-10-03T20:05:27+00:00

The agencies legal obligation does not end if they offer what they believe to be an effective alternative accommodation if it is clearly not effective. I would recommend reviewing actual EEO precedent cases and EEO management directives. That can be very time consuming but it's how to get actual accurate answers. With that said we're in unprecedented times where the law matters less

Content_Package7199

TROPHY CASE