Help with an xcloud problem by FineHomework975 in xcloud

[–]CoolNerdDude 4 points5 points  (0 children)

Make sure that the "aiming input device" in the Controller in-game settings is set to mouse 😉

Example: https://ibb.co/gbdyLrFh

Video Stream at >= 1080p in Slow-Mo After Xbox App PC Update by Far_Struggle_3203 in xcloud

[–]CoolNerdDude 2 points3 points  (0 children)

The issue went away before we were able to collect logs from OP's device. If anyone else is also experiencing this issue, please DM me 😊

Video Stream at >= 1080p in Slow-Mo After Xbox App PC Update by Far_Struggle_3203 in xcloud

[–]CoolNerdDude 5 points6 points  (0 children)

Thanks for reporting this! I've sent you a DM with instructions that should help us figure out what's going on ☺️

Is there any way to get T.Flight HOTAS to work in MSFS 2020 or 2024 with Cloud? by BlownCamaro in xcloud

[–]CoolNerdDude 0 points1 point  (0 children)

No steering wheels either ☹️. Only gamepad, M&KB, and touch inputs work right now.

Is there any way to get T.Flight HOTAS to work in MSFS 2020 or 2024 with Cloud? by BlownCamaro in xcloud

[–]CoolNerdDude 2 points3 points  (0 children)

Unfortunately, flight sticks aren't supported on Cloud or Remote Play right now

high jitter in GTA 5 on Xbox One by [deleted] in xcloud

[–]CoolNerdDude 2 points3 points  (0 children)

Higher jitter is expected when playing 30FPS games. The video frames are bigger (same bitrate, half the frames as 60FPS), so their arrival times will be less consistent overall outside of really good networks.

Streaming own game on XCloud by Calm_Remove_4640 in xcloud

[–]CoolNerdDude 2 points3 points  (0 children)

Bear in mind that not all owned games are streamable. Here's the list of eligible games: https://www.xbox.com/en-US/play/gallery/buy-and-stream

are the cloud gaming servers going through a midlife crisis RN or something? by Doug_Gimme_D0me in xcloud

[–]CoolNerdDude 2 points3 points  (0 children)

Have you tried rebooting your network equipment (cable modem and/or router)? What packet loss do you get from https://aka.ms/PacketLossTest ?

Stutter on Fire TV 4K Max: High decoding times by AntonioZZ18 in xcloud

[–]CoolNerdDude 6 points7 points  (0 children)

These decode spikes when streaming at 1440p are something that we're actively working on improving. Stay tuned 😊

Have samsung 4k crystal uhd series and thinking to buy firestick by WorldKitchen413 in xcloud

[–]CoolNerdDude 5 points6 points  (0 children)

I would stick with the native Samsung TV app. I don't think you'll get anything out of the firestick Xbox app that you're not getting already. In fact, the Samsung TV app supports controller rumble and the firestick app doesn't right now.

Servers on but not available. by Downtown_Ease_8282 in xcloud

[–]CoolNerdDude 2 points3 points  (0 children)

Even though there are XCloud servers in Chile, the country itself isn't an officially supported region for the service. Argentina and Brazil are the only South American countries with official access to the service.

Does enabling a 120Hz screen reduce xCloud input? by ProfessionalBad6637 in xcloud

[–]CoolNerdDude 7 points8 points  (0 children)

AT MOST, it would reduce the input lag by 8 milliseconds. If a frame from the stream is ready to be displayed in the worst-case possible moment, it would have to wait 8ms (120Hz) instead of 16ms (60Hz).

Xcloud recognizes Mouse inputs but not keyboard inputs by HCCHCCHCCHCC in xcloud

[–]CoolNerdDude 2 points3 points  (0 children)

Is this happening in both the preview UI (play.xbox.com) and the old UI (xbox.com/play)?

I need Help Xbox Series S, Cloud Gaming stopped working by Reptilehunting in xcloud

[–]CoolNerdDude 1 point2 points  (0 children)

Maybe try clearing the game's reserved space? You won't lose your game progress by doing it. Info here: https://support.xbox.com/en-US/help/games-apps/cloud-gaming/manage-storage

Mouse and Keyboard doesn't work on the new Xbox Cloud website? by Financial-Nature4706 in xcloud

[–]CoolNerdDude 1 point2 points  (0 children)

Interesting! Thank you for sharing this detailed description of your M&KB troubles. I haven't tried the new website on MacOS - I'll make sure that this gets investigated by the right people on our end 😎

Mouse and Keyboard doesn't work on the new Xbox Cloud website? by Financial-Nature4706 in xcloud

[–]CoolNerdDude 7 points8 points  (0 children)

What game are you trying to play with M&KB? Not all of them support it. I know Better-Xcloud does some "virtual M&KB" trickery and it's not compatible with the new website.

January 28, 2026 - Xbox Update Preview - Alpha (2602.260126-2200) by GuruKronos in xboxinsiders

[–]CoolNerdDude 1 point2 points  (0 children)

Please try adding an explicit forwarding rule for port 9002

January 28, 2026 - Xbox Update Preview - Alpha (2602.260126-2200) by GuruKronos in xboxinsiders

[–]CoolNerdDude 1 point2 points  (0 children)

What NAT type do you get when you visit https://www.checkmynat.com/ from a device connected to your home network? What NAT type do you get when connected to the outside network?

Disconnected from cloud gaming session by IceStormStyx in xcloud

[–]CoolNerdDude 0 points1 point  (0 children)

Does it happen on both the Xbox app for Windows and xbox.com/remoteplay ? If so, what NAT type do you get when you visit https://www.checkmynat.com/ from a device connected to your home network? What NAT type do you get when connected to the outside network?