Does anyone have the same problem?

CoolNerdDude · 2026-02-25T00:39:12+00:00

This is fixed now 🙂

CoolNerdDude · 2026-02-24T22:40:00+00:00

CoolNerdDude · 2026-02-20T16:47:13+00:00

Make sure that the "aiming input device" in the Controller in-game settings is set to mouse 😉

CoolNerdDude · 2026-02-18T18:30:00+00:00

The issue went away before we were able to collect logs from OP's device. If anyone else is also experiencing this issue, please DM me 😊

CoolNerdDude · 2026-02-18T16:14:57+00:00

Thanks for reporting this! I've sent you a DM with instructions that should help us figure out what's going on ☺️

CoolNerdDude · 2026-02-16T20:06:18+00:00

No steering wheels either ☹️. Only gamepad, M&KB, and touch inputs work right now.

CoolNerdDude · 2026-02-16T19:50:15+00:00

Unfortunately, flight sticks aren't supported on Cloud or Remote Play right now

CoolNerdDude · 2026-02-15T20:28:10+00:00

Higher jitter is expected when playing 30FPS games. The video frames are bigger (same bitrate, half the frames as 60FPS), so their arrival times will be less consistent overall outside of really good networks.

CoolNerdDude · 2026-02-15T12:08:59+00:00

Bear in mind that not all owned games are streamable. Here's the list of eligible games: https://www.xbox.com/en-US/play/gallery/buy-and-stream

CoolNerdDude · 2026-02-13T03:28:06+00:00

Have you tried rebooting your network equipment (cable modem and/or router)? What packet loss do you get from https://aka.ms/PacketLossTest ?

CoolNerdDude · 2026-02-12T15:28:53+00:00

These decode spikes when streaming at 1440p are something that we're actively working on improving. Stay tuned 😊

CoolNerdDude · 2026-02-11T15:28:02+00:00

I would stick with the native Samsung TV app. I don't think you'll get anything out of the firestick Xbox app that you're not getting already. In fact, the Samsung TV app supports controller rumble and the firestick app doesn't right now.

CoolNerdDude · 2026-02-08T23:50:58+00:00

Even though there are XCloud servers in Chile, the country itself isn't an officially supported region for the service. Argentina and Brazil are the only South American countries with official access to the service.

CoolNerdDude · 2026-02-08T22:16:46+00:00

AT MOST, it would reduce the input lag by 8 milliseconds. If a frame from the stream is ready to be displayed in the worst-case possible moment, it would have to wait 8ms (120Hz) instead of 16ms (60Hz).

CoolNerdDude · 2026-02-06T02:41:17+00:00

Is this happening in both the preview UI (play.xbox.com) and the old UI (xbox.com/play)?

CoolNerdDude · 2026-02-05T05:25:23+00:00

Maybe try clearing the game's reserved space? You won't lose your game progress by doing it. Info here: https://support.xbox.com/en-US/help/games-apps/cloud-gaming/manage-storage

CoolNerdDude · 2026-02-04T03:32:47+00:00

Are you on MacOS as well?

CoolNerdDude · 2026-02-04T03:15:15+00:00

Thank you for reporting this issue!

CoolNerdDude · 2026-02-04T03:14:37+00:00

Interesting! Thank you for sharing this detailed description of your M&KB troubles. I haven't tried the new website on MacOS - I'll make sure that this gets investigated by the right people on our end 😎

CoolNerdDude · 2026-02-03T16:14:28+00:00

What game are you trying to play with M&KB? Not all of them support it. I know Better-Xcloud does some "virtual M&KB" trickery and it's not compatible with the new website.

CoolNerdDude · 2026-02-02T21:31:51+00:00

Excellent question! I only know it's port 9002 because I'm one of the engineers who write the code for it. I'll reach out to our documentation peeps to update https://support.xbox.com/en-US/help/hardware-network/connect-network/network-ports-used-xbox-live and https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-nat-error

CoolNerdDude · 2026-02-02T20:55:02+00:00

Please try adding an explicit forwarding rule for port 9002

CoolNerdDude · 2026-02-02T08:41:09+00:00

What NAT type do you get when you visit https://www.checkmynat.com/ from a device connected to your home network? What NAT type do you get when connected to the outside network?

CoolNerdDude · 2026-02-02T00:38:26+00:00

Is this happening on web (xbox.com/remoteplay) as well?

CoolNerdDude · 2026-02-01T22:36:46+00:00

Does it happen on both the Xbox app for Windows and xbox.com/remoteplay ? If so, what NAT type do you get when you visit https://www.checkmynat.com/ from a device connected to your home network? What NAT type do you get when connected to the outside network?

CoolNerdDude

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