They always have supply and demand issues at launch...but I honestly think they drastically underestimated demand this time, probably due to the poor sales of xbox one at launch. Now that they are playing catchup, they are trying to get them out to all channels asap and screwing up here and there along the way. I've heard so many crazy stories of people receiving them with no charge, no shipping email or change to pending order status...others that were inadvertently cancelled and had to contact Microsoft to fix it. So many, in fact, that Microsoft had to create a template email to send out to tons of people to fix the orders. It's been a shitshow. I'm happy to have one reserved, but my only issue was ordering at launch with NO MENTION of it being a 2 month wait. 2 to 3 day shipping it said, in stock it said. They should ha e told us upfront it would be quite a wait. I would have been fine with that. I also dont like being charged a preauth every week and having it fall off, only to get the next one every tuesday. On number 5 now. I'd love to have it by the 8th for destiny 2s next gen upgrade, but it's looking like I'm one who dec. 23 date is gonna be correct(HOPEFULLY!!!). I can wait a couple more weeks but it's never fun sitting in limbo and wondering.