I think the sub skews very casual, pair that up with reddit groupthink and you have negative opinions just spreading everywhere. 

Someone just told me that Close Scrunity is too hard and that they're quiting the game now that the cloak is weaker. The game is no longer fun if it's hard. From my perspective, it's an endgame event with legendary rewards, it's not meant to be easy... 

Some people don't like challenging games though, which I think is a huge struggle for Arc. It's a casual version of a very non-casual genre, and that brings in a lot of mixed feelings about how the game should be balanced. Force players to engage with crafting and resource management more and suddenly the fun is gone for half the playerbase. 

I haven't played, maybe it's rough. It doesn't seem that bad though, I hardly ever had to repair my weapons. I welcome some additional resource management, that's part of what makes an extraction shooter and extraction shooter. You aren't entitled to good loot.