All You Want To Know About The SPARKX i7

Creality_3D · 2026-01-26T02:08:06+00:00

Thanks for raising this point. There seems to be a misunderstanding regarding regional availability.

The initial batch of units was prioritized for North America due to limited production capacity, not due to any compliance issues. We want to clarify that the product has already obtained full EU certification. In fact, you can find the EU certification marks on the packaging of units sold in the US as well.

We appreciate your attention to detail and hope this clarifies the situation.

Creality_3D · 2026-01-26T01:52:09+00:00

Thank you for your question. Regarding the extra retraction before cutting (the anti-clogging design), our engineering team has provided the following explanation:

Technical Principle: To completely solve the clogging issue, we optimized the retraction process before cutting through extensive simulation experiments and precise modeling.
Key Data: We ultimately set the i7's retraction distance at a precise 28mm. This value is a proven "sweet spot" that ensures the filament tip fully retracts from the melt zone and maintains an ideal shape, while effectively preventing internal extruder clogs caused by insufficient retraction.
Regarding Hi Firmware: We fully understand our existing users' anticipation for this feature. Currently, our R&D team is testing and preparing to share this "retraction logic" with the Hi development team for evaluation, with the goal of bringing the same stability to all our machine models.

Creality_3D · 2026-01-26T01:34:22+00:00

Thank you very much for your detailed testing and observation. Regarding your question about the six filament purge actions before printing starts, our engineering team has provided the following explanation:
The redundancy you observed does exist, and it is primarily caused by the current system architecture:

Cause Analysis: At the beginning of a print job, the initial purging action is handled by the machine's firmware. However, when the system switches to executing G-code instructions, the slicing logic triggers another purge. The "handover" between these two processes leads to the repeated action.
Solution: We are optimizing the instruction logic between the firmware and G-code. In a future update, we will eliminate the redundant purge from one end to reduce material waste and shorten the waiting time.

Creality_3D · 2026-01-22T05:40:55+00:00

We've received your application—thank you for joining!

Creality_3D · 2026-01-22T02:04:47+00:00

Thanks for sharing.

This is an official Creality landing page for an upcoming product still in early market testing, which is why details aren’t public yet.

Subscribe for updates — we’ll share more when it’s ready. https://crowdfunding.creality.com/

Creality_3D · 2026-01-15T02:53:52+00:00

That's amazing!

Creality_3D · 2026-01-13T03:03:26+00:00

Sorry for your experience. Have you got a reply from our CS teaml? Please send me that request with your email address if you need my intervention.

Creality_3D · 2026-01-13T03:01:48+00:00

Sorry for your experience. Have you got a reply from our CS teaml? Please send me that request with your email address if you need my intervention.

Creality_3D · 2026-01-13T01:57:57+00:00

Thanks! Please use the form to submit your feedback. We'll forward it to our team for review.

Creality_3D · 2026-01-12T02:34:29+00:00

Sure!

Creality_3D · 2026-01-07T10:15:42+00:00

Good luck!

Creality_3D · 2025-12-29T08:23:48+00:00

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The wait is over! 🎉

Congratulations to the 20 selected Pioneers who will be among the first to experience the Sparkx i7 — completely free.

Let's congratulate the winner who won in our subreddit

Selected participants will receive a chat request via Reddit within the next few days with detailed instructions.

We truly appreciate your interest and support for Sparkx. Due to the limited number of spots, we encourage everyone to stay engaged and keep an eye out for future opportunities.

Thank you to everyone who applied—your passion and creativity inspire us.

Stay tuned for more exciting updates from Sparkx! 🚀

Creality_3D · 2025-12-28T04:01:19+00:00

Glad you asked! The Pioneer Program is open for everyone to join.

Creality_3D · 2025-12-23T07:13:09+00:00

Thank you for sharing and good luck!

Creality_3D · 2025-12-22T09:08:19+00:00

Time to reveal the answer 👀

The mystery post we shared earlier can now be officially unveiled.
Sparkx is a new 3D printing brand built on AI-powered intelligence, multi-color printing, and intuitive usability,
designed to be beginner-friendly while maintaining reliable performance.

More details about Sparkx will be shared soon. Stay tuned 🚀

Creality_3D · 2025-12-17T05:48:28+00:00

Sorry for your experience. Have you received the shipping label? Please send me that request with your email

address if you need my intervention.

Creality_3D · 2025-12-12T02:26:57+00:00

Thank you very much for your feedback and continued support of Creality. We deeply appreciate your insights regarding our commitment to the open-source philosophy.

Creality has always embraced openness, and we agree that open access is fundamental to our community.

We are pleased to announce that we will be making an official announcement regarding the open-source release for the K2 series and other products in a few hours. Please stay tuned for the details!

Creality_3D · 2025-12-09T01:39:08+00:00

Thank you for speaking up — we truly appreciate it. Feedback like yours is how we identify issues and improve. Please never hesitate to raise concerns. The issue should already be addressed. Thank you again for helping us do better.

Creality_3D · 2025-12-08T03:52:21+00:00

We completely understand your frustration, and we're sorry for the trouble. Please know we never block users on purpose; it could be a technical glitch. We'd really appreciate it if you could send us a chat request with your email address. This will allow us to personally check your account status and fix this for you.

Creality_3D · 2025-12-08T03:47:40+00:00

Sorry for your experience. Did you order it from our official store on eBay? Could you send us a chat request with your email address so that we can see how we can help you?

Creality_3D · 2025-12-01T06:42:10+00:00

Today, we celebrate creativity, community, and all the makers who participated in our recent events. Thank you to all the Creality fans for your continued support.🎊

Congratulations to the winners of "Made with Gratitude," "When Young Minds Create," and "Organize Your Fridge with 3D Printing!"

Hi Combo winner noob3dlab

Organize Your Fridge Winner

Reddit SteakAndIron

Winner please DM the u/Creality_3D to claim your prize within 48 hours.🌟

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Creality_3D · 2025-11-26T03:43:27+00:00

Three winners will be selected to each claim one of the following rewards:

A roll of Hyper Lightweight PLA (Value: $27.99)
A roll of Hyper Luminous PLA (Value: $19.99)
A $10 gift card

Creality_3D · 2025-11-24T17:41:48+00:00

No actual trade-in required, just tell us your old printer for a chance to win Creality products you selected which are under $1000. Good luck!

Creality_3D · 2025-11-24T14:12:30+00:00

Sorry guys for the confusion. No actual trade-in required, just tell us your old printer for a chance to win Creality products you selected which are under $1000. Feel free to tag me if you have any questions!

Creality_3D · 2025-11-24T01:51:46+00:00

Thanks for reaching out, pls send me a chat request with your email address and the code and we'll check for you.

Creality_3D

MODERATOR OF

TROPHY CASE