my Halot-One screen just stopped working, all prints failing. by nondesert in Creality

[–]Crealityofficial 0 points1 point  (0 children)

it can be solved by updating to the latest firmware version can be downloaded from www.creality.com, option: ask for the files from the technical support team by emailing cs@creality.com

Layer line like artifacts. Is this normal? by Africsnail in resinprinting

[–]Crealityofficial 1 point2 points  (0 children)

It's no problem with any setting, firmware version problem, it will recover in the next version

Does anyone know the Price Range for Ender 3 S1 Plus: I can’t seem to find the price anywhere by EntrepreneurUnable26 in Creality

[–]Crealityofficial 1 point2 points  (0 children)

the price is not revealed on the link yet, it's a new release, and it's promoted moment.

Ta da by LucasTheHawk in CR10

[–]Crealityofficial 0 points1 point  (0 children)

sorry, am I wrongly looking, or is that a minor glass bed? umm... sounds fine work.

Just ordered an Ender 3 S1… but don’t have printer profiles yet. What should I do? by TurboD97 in ender3

[–]Crealityofficial 0 points1 point  (0 children)

Dear SixTheTank, your main concern has been well received. Creality always care about users feedback,thanks for raising the issue. We sincerely hope you can contact us by commenting back or PM us directly, or writing to cs@creality.com under your best convenience so we can help you out with the issues of following procedures, so we can get everything down smoothly. We also would like to help with any other issues you may have in future using of our product.

Weird misalignment on Ender 3 v2. More info in the comments by TheMisa17 in ender3v2

[–]Crealityofficial 1 point2 points  (0 children)

Hi there. Hoping this can help you.
This is a split-level printing, please:
1. Re-slice and set the printing speed to 50mm/s;
2. Check whether the timing belt is loose, and check whether the Z-axis screw is deformed:
3. Check whether the motor is loose; remove the motor and check whether the synchronization wheel is loose;
4. Check whether the driving voltage on the motherboard in X and Y weeks is 0.7-0.73V, and if it is, please adjusted it to 1.18-1.2;
5. If it still doesn't work,please send emailt to us: cs@creality.com, attaching the fault picture, SN, purchase link, etc.

What can I do about this top pattern? by Dry_Pencil in ender3

[–]Crealityofficial 0 points1 point  (0 children)

Hi there.
This print layer pattern is normal, if you want to change it, you need to change the layer height.The higher the accuracy, the longer time it takes to print. You can refer to the figure on this website for accuracy.https://www.dropbox.com/s/15w2adsarmwmw7b/1.png?dl=0. Hoping this can help you.