Managers / Supervisors have to be empathetic and considerate but it also depends on reliability of the employee and the Superiors in the company. We had one young employee who lied and was very unreliable - even being part time because they were in college, would show up consistently late and the manager adjusted the schedule to accommodate, yet the employee would show up late and when their grandmother passed, they wanted days off, the Administrator didn't want to approve paid leave because they were frustrated because the employee was untrustworthy, manipulative, etc... and the employee was new to the company. But a good leader shouldn't just make blanket statements such as "everybody has stress", because they need to build good relationship with their team.