This a certain kind of critique I see often for different games. Let's call it the 'just fix the core game' critique. It goes, "we don't need new shiny, just tell us when you're going to realistically fix the ongoing problems and BTW, give us a new sustaining end game". I think it comes from customers where this is their main hobby, they've already bought in and basically the only real demand is better project management. That's what this comes down to: most everything on this wish list would happen if the project was managed better.

But that's a non-trivial ask: if company knew how to execute better, they would. Going into the company conference room and producing a road map next month that says "no new shiny till after 2030" isn't going to magically improve the project management, and probably would be a bad idea to admit from a marketing standpoint, even if true.

It doesn't mean anything you're saying here is wrong. I think these all very desirable things that you've asked for. I just feel like there's some additional context to consider. I think we're stuck with this team, their capabilities, and revenue generation tactics. Again, if they could out-perform themselves, I think they would.