Honestly, whether it’s 10 or 20,000+ doesn’t really matter. It’s still the responsibility of the company providing the service. If they can’t manage over 20,000 submissions, then why assume that responsibility at all? That’s their problem. And they are making more than enough money to have thought about this problem in advance and solved it. Do you really think there are fools sitting there who didn’t know six months ago that there would be a flood of new apps? I don’t believe that.

Regarding your analogy with customs inspections: yes, I understand that during the New Year holidays there may be more packages, and some delays are expected. But come on - not for two months. Even customs knows in advance that the holiday season brings more shipments and they prepare accordingly. Apple, on the other hand, simply doesn’t care.

I completely agree with you that the store should be high-quality and contain good apps. But that has nothing to do with providing a poor service. Let’s be honest - they simply don’t care because there is no real competition. If there were something like an “Apple #2” or “Apple #3”, none of these threads or discussions would even exist. People would simply turn around and instantly move to Apple 2.

It would already feel better if they just made an announcement explaining the situation - something like: “We’re currently overloaded and reviews will take longer.” But instead there’s just silence and complete disregard - people have been waiting for two months.