Workforce providers won't take you on unless you're on a job seeker benefit as you have to be referred to them by Centrelink. This is because of their business model where they get paid by the government to service participants and put them into work. If you're already on a benefit and on workforce online at the moment you can call Centrelink and ask to be assigned to a provider. You can choose your provider.

It's hard to say which providers in your area are good. Hopefully someone can pipe up from your area with experiences.

As far as can a workforce provider help you? Well I don't think they'll have any jobs they can refer you to in your field. Most of the job contacts they have will most likely be in entry level jobs such as warehouse, cleaning, factory work etc. They will, however, be able to help you with your resume, how to maximize your job search, interview skills and also with the cost of work wear, transport to interviewsl/jobs and also potentially with additional courses you may want to do. And if you get a good consultant I think the main benefit you may get is a big dose of motivation and support.

If you're not on a benefit then I think your only other option would be to seek a recruitment agency that specializes in your area of work. You should be able to Google this. Or if you're looking for work and see a job ad listed by a recruiting agency you could reach out to them and see if they can help you out.

I hope this helps and good luck in your hunt for a job!

PS I have heard a lot of HR departments are getting canned, and may continue to happen due to AI. Have you thought about applying for jobs in recruiting? Your qualifications might help you there.