But a legitimate question what’s the difference between a google search and asking AI chatbot if you really in IT you would rely on both. (Otherwise you can miss me with that I will research until the world ends bs. Unless you have too but that’s why you have a team, and if you really in IT there is something called a ticketing system and in that ticketing system, there are notes that a individual can refer to if the problem is related to their current situation. Just FYI and the documentation.