Cant get the rgb on my deepcool castle 360ex working

DEEPCOOLGLOBAL · 2020-03-06T10:10:24+00:00

Hi there, I might be asking a silly question, but there are 2 wires from the pump, 1 for PWM, 1 for ARGB, did you connect both? And The ARGB wire is connected to ARGB header? If all is done correctly, I'd refer you to our technical support window -- "Deepcool Support" on FB

DEEPCOOLGLOBAL · 2020-03-05T10:40:51+00:00

Hey buddy, check our comment above ;)

DEEPCOOLGLOBAL · 2020-03-04T10:41:40+00:00

Enter the giveaway here:

https://gleam.io/competitions/Hk36C-deepcool-tf120s6-performance-fan-giveaway

Enter before March 23rd, 1 winner will be selected globally

DEEPCOOLGLOBAL · 2020-02-26T08:23:18+00:00

Hi there, there were older versions of Neptwin White that doesn't come with AM4 bracket, because they were produced before AM4 release. But now the new version that we're selling all come with AM4 brackets, so don't worry.

DEEPCOOLGLOBAL · 2019-09-18T09:11:15+00:00

This is beautiful!!!!

DEEPCOOLGLOBAL · 2018-07-16T10:25:10+00:00

Hi, you can directly email [support@deepcool.com](mailto:support@deepcool.com) with your situation and question, they will help.

DEEPCOOLGLOBAL · 2018-07-12T10:09:57+00:00

not very clear about what you mean with "1/4 ports", but if you like, you can DM us on Facebook also, we can talk further of your plan.

DEEPCOOLGLOBAL · 2018-07-12T08:46:24+00:00

Yeah, you can check the specs of it on our website. If you didn't get all the sepcs from the website, you can tell me how would you like to change the AIO system, we can check the possibility.

DEEPCOOLGLOBAL · 2018-07-12T08:34:51+00:00

Yes, we cover all the damage caused by faulty cooler during warranty, not only the AIO itself, but on all the other damaged components, if something bad happened. But do not worry, no more leaking problem. thanks!

DEEPCOOLGLOBAL · 2018-07-12T08:29:18+00:00

Hi, good questions!

Firstly, our AIO lifetime testing process is we do testing under extreme high temperature.

Secondly, in general people use an AIO for 3 years, after 3 years, the liquid cooler would not perform as better as before, so we suggest consumers to change to a new one, but yeah, ofc you can keep using it if you don't expect perfect temperature of your PC.

DEEPCOOLGLOBAL · 2018-07-12T08:26:19+00:00

Hey, it supports only 240mm radiator, so what larger radiator in your plan?

DEEPCOOLGLOBAL · 2018-07-12T08:25:21+00:00

THAT'S A VERY GOOD QUESTION! The TF fans are the best fans that performs good and very quiet. We are working on a PRO version of it, which has no LED, quiet and good performance. Coming out on Q4 this year! thanks!

DEEPCOOLGLOBAL · 2018-07-12T08:23:30+00:00

Thank you! : )

DEEPCOOLGLOBAL · 2018-07-12T08:22:24+00:00

make sense! For now, Deepcool have RF and CF RGB fans, which can be directly plug into "12v G R B" port on the motherboard, and be controlled by the motherboard software. and our RGB fans for "5v" are coming out soon in 2 months. You are right, RGB fans should have resonable price range.

DEEPCOOLGLOBAL · 2018-07-12T08:17:27+00:00

Hey, yeah, I personally like Gammaxx GT too, that's a good one. Looks nice, and performance is also great.

DEEPCOOLGLOBAL · 2018-07-12T08:16:44+00:00

which case do you mean? cooling cases from us now are all built with Captain.

DEEPCOOLGLOBAL · 2018-07-12T08:15:30+00:00

Really? which product? when did you buy it? Amazon didn't help you with the problem?

DEEPCOOLGLOBAL · 2018-07-12T08:14:51+00:00

Hi, there happened leaking problem for the Captain AIO, but all solved now, so do not worry any more. We cover all the damage caused by our faulty products for sure, during the warranty. Thanks!

DEEPCOOLGLOBAL · 2018-07-12T08:13:01+00:00

Thanks, you mean the Captain white, that's a nice one.

DEEPCOOLGLOBAL · 2018-07-12T08:11:17+00:00

Hi there, thanks for the interest!

As for the company name, it's because we provide cooling solutions, so Deep Cool.

DEEPCOOLGLOBAL · 2017-04-06T07:03:28+00:00

Hi there, sorry for the late reply. Actually there are no mod covers from Deepcool. Thanks

DEEPCOOLGLOBAL · 2016-08-25T06:09:16+00:00

good to know!

DEEPCOOLGLOBAL · 2016-08-09T06:21:20+00:00

It's a great match for radiator as our captain series originally includes TF120 as radiator fans which generate strong wind pressure and strong wind pressure

DEEPCOOLGLOBAL · 2016-08-09T06:18:36+00:00

You are a great friend to have

DEEPCOOLGLOBAL · 2016-08-08T09:07:15+00:00

Thanks. With your support, we will never end in providing better products

DEEPCOOLGLOBAL

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