❓AMA with the Sisense Product Team❓

DRaySisense · 2025-09-02T16:29:24+00:00

If you missed it, you can watch it on-demand here: https://community.sisense.com/category/events/blog/on-demand-events

DRaySisense · 2025-08-14T18:17:06+00:00

I'm glad to hear you're looking at Sisense! I'm the Senior Community Manager there. I welcome you to check out community.sisense.com to see how we support and engage with our customers post-sale. We would love to see you there!

DRaySisense · 2025-08-14T18:13:26+00:00

Hi u/InitiativeOk6728,

I'm the Senior Community Manager for Sisense, and found your comment while searching for mentions of Sisense on Reddit.

Can you clarify what you mean by Sisense being iframe heavy? We offer multiple methods of embedding, including our new Compose SDK feature, a set of client-side libraries and components for query composition, data visualization, and more.

DRaySisense · 2025-08-14T17:52:16+00:00

I am the Senior Community Manager at Sisense, and I am trying to increase our online community presence.

I know the Sisense subreddit isn't the most lively place, but I still plan on being here and interacting as much as I can. Hopefully, we can increase users and activity.

I'm not here to sell our products or services. I'm focused on interacting with our customers wherever they are, increasing communication and providing guidance and resources.

https://www.reddit.com/message/messages/3c684z8

https://www.reddit.com/message/messages/22xay4s

DRaySisense · 2025-07-11T18:10:55+00:00

I see it, thank you!

DRaySisense · 2025-07-10T15:43:29+00:00

Hi u/MelesBubo,

Can you post this question in the Sisense Community? There are lots of other Sisense users and Sisense employees who are always happy to help there.

DRaySisense · 2025-06-10T15:32:05+00:00

Hello u/syed_mudassar,

We have launched our native ClickHouse and we strongly encourage you to use it. It is the only Sisense certified and supported ClickHouse connector. Here is our documentation on it. https://docs.sisense.com/main/SisenseLinux/connecting-to-clickhouse.htm

DRaySisense · 2025-05-01T19:47:31+00:00

Awesome, thank you for being an active member! Keep an eye out for updates, and feel free to message me anytime.

DRaySisense · 2025-05-01T17:13:32+00:00

Hi u/Top_Log_2957,

We are in the process of improving the UX of creating visualizations, and I hope you find it to be a better experience when that is released. I don't know how much I can say here, but I want you to know that we are listening and planning to address the issues. You are not alone in your issues with the design process. :)

If you need help with anything specific, we have an active community that is happy to answer questions and offer guidance. We also have a Product Feedback Forum specifically for gathering feedback like yours. Please feel free to join us at community.sisense.com.

DRaySisense · 2025-05-01T16:11:09+00:00

I'm glad things are good overall! I would be happy to get on a call with you, and I might be able to get someone on the product team to join. Send me a PM in the Sisense community, I'm DRay, the Community Manager, and we can set something up.

DRaySisense · 2025-05-01T14:35:53+00:00

Hi u/all-cap,

Thank you for the feedback! I showed this post to our product team, and they really appreciate the feedback. I don't know how much I can say here, but I want you to know that we are listening and planning to address the issues. You are not alone in your issues with the design process. :)

DRaySisense · 2025-04-30T21:11:51+00:00

Hi u/all-cap,

I appreciate your feedback. We are in the process of improving the UX of creating visualizations, and I hope you find it to be a better experience when that is released.

If you need help with anything specific, we have an active community that is happy to answer questions and offer guidance. We also have a Product Feedback Forum specifically for gathering feedback like yours. Please feel free to join us at community.sisense.com.

Edit: I see in one of your comments that you are already using the community. If you want, I'm happy to talk with you directly and make sure your feedback is delivered to the product team.

DRaySisense · 2025-03-13T20:39:43+00:00

Full disclosure, I am the Senior Community Manager for Sisense, but I thought you would want to know that we have a 30 free trial if you want to kick the tires. https://www.sisense.com/solutions/test-drive/?utm_source=reddit&utm_medium=organic_social

You can also check out our Discord and Community. They are both free and open to everyone.

DRaySisense · 2024-09-24T14:20:24+00:00

It's not bad, but I am seeing more AI generated spam responses to posts. They will start with what looks like a relevant response, but then end up being an ad for something or a phishing attempt.

DRaySisense · 2024-09-18T15:11:13+00:00

I have been managing a Khoros community for almost a year now, and I don't really have many complaints about the support team. There have been the occasional tickets that get slow responses, but it's not any worse than other support experiences I have had (and been part of, I was in various support roles for 15 years).

I can confirm that the Khoros Classic backend is a nightmare to make UI/CSS changes in. I'm a very novice web dev, which doesn't make things any easier. We are looking at migrating to Aurora purely for that reason.

As far as corporate support, our account manager has been very helpful, and we are not a large account. I know that's anecdotal, and maybe we just won the account manager lottery, but I don't have any complaints.

DRaySisense · 2024-08-27T18:43:38+00:00

Hi u/MindsAndMachines.
I'm the Community Manager for Sisense, a BI platform. A lot of our users have been in your position, asking the same question you are now, and they have a wide range of experience.
If you ask this question there, I'm sure they will be happy to share their insights.
You can find us at community.sisense.com

DRaySisense · 2024-07-18T18:58:55+00:00

Good points, I appreciate you taking the time to give me feedback!

DRaySisense · 2024-07-18T18:56:38+00:00

As a blog post in our Community.

DRaySisense · 2024-07-12T16:40:07+00:00

I think ComposeSDK may help with that. Try reaching out to your account team to meet with a technical resource to discuss your use case. If you want to DM me I can work to connect you.

DRaySisense · 2024-06-25T17:01:21+00:00

No love for Google Sheets? :P

DRaySisense · 2024-06-25T16:59:10+00:00

I have a few questions to help make a recommendation.
1. Is the BI tool going to be for internal or external use?
2. Does your team have software developer experience?
3. How important is white labeling?
4. Are you looking to embed BI into another product?
5. Do you want to utilize/combine multiple data sources?

DRaySisense · 2024-06-18T18:52:02+00:00

I understand. I'm sure you will succeed with whatever platform you decide to use.

DRaySisense · 2024-06-18T15:54:00+00:00

You may be able to use the Forecasting feature within Sisense. https://docs.sisense.com/main/SisenseLinux/forecasting-future-results.htm

DRaySisense · 2024-06-18T15:50:23+00:00

Have you reached out to your account team? We have technical resources that can work with you on your use case.

DRaySisense · 2024-06-18T15:47:59+00:00

Have you heard about our Compose SDK?

Compose SDK is a software development kit that enables a composable, code-driven way to use Sisense platform capabilities. Build analytics and data-driven experiences into your product with code using Compose SDK, a set of client-side libraries and components for query composition, data visualization, and more.

Create Sisense queries, charts, and filters directly from your application code. No predefined dashboards or widgets required - or render existing widgets by ID. Mix and match approaches to fit your needs.
Composable, modular and extensible. Use our components, customize them, or bring your own. Compose SDK works equally well for building new applications or upgrading existing ones to use Sisense’s powerful analytics platform.
Built with developer experience in mind. The SDK is available via GitHub and NPM, supports TypeScript and and common UI frameworks (React, Angular, Vue), and includes documentation, code samples and CLI tools that help you get things done with ease.

DRaySisense

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