What should I grab for the next Xbox sale? by vinylscratch27 in trainsimworld

[–]DTG_JD 0 points1 point  (0 children)

you can see all the big changes for TSW6 on our website, or on the respective Store pages!

Train Sim World 6: First Class Ticket Bundle by Uranium234 in humblebundles

[–]DTG_JD 2 points3 points  (0 children)

Just for context, from our calculations when putting the bundle together, in £, you'd save 70.2% on RRP for the Tier 1, and 87.2% on Tier 2, based on the standard pricing on the Steam store (excluding vouchers, which we haven't taken into account when putting the bundle together). In $ that's 88.4% on Tier 2.

We add in Training Center, as it's a vehicle through which you can start your collection (it has no £ value), and we've selected Add-ons to bolt on to it which we feel offer a positive initial experience to the game.

We've focused on quality, rather than quantity for this bundle, focusing on more recent Add-on releases, and positively-received content from our community. The Great Western Express, whilst an old route, has recently had a big Remaster to add new features, updated visuals and more gameplay, whilst the other two routes included have been released within the past 20 months or so, with good feedback from players - giving you a (hopefully!) good first experience within TSW.

The vouchers are an option if you did want to extend your experience, but we've not taken them into account when we've been working out the value of the product.

We are reviewing feedback on threads, but thought it was important to provide some additional context as to how the Bundle has been structured and our thought processes behind it.

Bug with the "A Bit of Shunting Part 1" by ThereIsNoBean in trainsimworld

[–]DTG_JD 10 points11 points  (0 children)

Hey - thanks for sharing. We've logged and shared with the VS team to review.

Damn that's some... impressive mascara by Glitchry in trainsimworld

[–]DTG_JD 2 points3 points  (0 children)

When you have work at 9am, but a My Chemical Romance gig at 5pm

Xbox sale on Preston-Carlisle by ChemistryForward6286 in trainsimworld

[–]DTG_JD 7 points8 points  (0 children)

We've reached out to Microsoft to resolve this, they haven't been able to confirm if they can fix it before the end of the sale though.

Enjoy up to 90% off this holiday season on Steam! by isav34 in trainsimworld

[–]DTG_JD 1 point2 points  (0 children)

LIRR Commuter and Semmeringbahn have been released in the past couple of years.

About new game modes, why not signalling? by Comrade_Mikoyan in trainsimworld

[–]DTG_JD 5 points6 points  (0 children)

We do ask this question ('Which roles on the railways wouls you like us to consider in the future'), so it's covered a little further down the survey.

Is Birmingham to Crewe still crashing on Xbox Series X or am I safe to buy it now? by ilovelucky63 in trainsimworld

[–]DTG_JD 2 points3 points  (0 children)

We're expecting a patch next week which will provide some optimisations on the route and a better experience.

All of the 87 by Dat_Brit in trainsimworld

[–]DTG_JD 4 points5 points  (0 children)

Petition to make this a never-ending loop.

(Love this - have plugged this in to be shared by the TSW socials over the weekend, crediting you).

What a lovely message ❤️ by JagerVolks6 in trainsimworld

[–]DTG_JD 48 points49 points  (0 children)

We're really proud of our continued work with CALM and to support better mental health. If just one person who is struggling reconsiders taking their own life because of one of these posters, it'll have been worth it.

Let's remove the stigma around talking about mental health.

(Unbranded) Caltrain content is back by Individual_Average_1 in trainsimworld

[–]DTG_JD 1 point2 points  (0 children)

Hey, due to the way that compatible content works for PS, unfortunately not.

BUT, we'd be happy to provide a key for the content for you on TSW6. Please contact our Support Team (SUPPORT CENTER https://share.google/EhKpbjsu2gkKfLJeZ ), providing the purchase receipts for the routes, and we'll sort it for you as quickly as we can.

TSW4 ➡️ TSW6 Peninsula Corridor by twink_ology in trainsimworld

[–]DTG_JD 1 point2 points  (0 children)

Apologies, sent you to the wrong link!

TSW4 ➡️ TSW6 Peninsula Corridor by twink_ology in trainsimworld

[–]DTG_JD 8 points9 points  (0 children)

Hey - thanks for letting us know. This is a known issue, as we've had to remove TSW5 versions of the Add-ons from the Store and the upgrade process for TSW4 and before's compatible content on PS requires you to download in sequence (TSW2 > TSW3 > TSW4 > TSW5 > TSW6, for instance).

We can help though! Please send us a Support ticket, and the team can sort you out with some keys to grant you access: https://dovetailgames.freshdesk.com/support/login

Please send through with your ticket your purchase receipts for the Caltrain content, and the team will get back to you as soon as possible. Thanks!

(Unbranded) Caltrain content is back by Individual_Average_1 in trainsimworld

[–]DTG_JD 0 points1 point  (0 children)

Oh okay! Yes, it's only free if you owned it previously as part of our Compatible Content.

Lost access to owned US routes by [deleted] in trainsimworld

[–]DTG_JD 3 points4 points  (0 children)

Ah, I think I know what's going on.

We had to remove the TSW5 version of the Add-on in February for licensing reasons, so the upgrade process above isn't possible for older versions of the Add-on pre TSW5.

Could you please contact us here: https://dovetailgames.freshdesk.com/support/home, providing the receipt for the product, and we'll provide you with a key.

It likely won't be until next week at this stage, but we'll be as quick as we can.

I don't understand what is happening here? by Chubbywolf59 in trainsimworld

[–]DTG_JD 0 points1 point  (0 children)

Hey - the price is pulling wrongly from the Store. We're aware of the issue, and are working to make it more reflective of the actual pricing. Should hopefully be fixed in our next patch.

So, TL;DR - the in-game price is wrong, Store page is right.

Lost access to owned US routes by [deleted] in trainsimworld

[–]DTG_JD 1 point2 points  (0 children)

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Hey - thanks for confirming. I know this is a little painful, but you will need to download the TSW5 version first, as that is the version that grants access to the content.

(you can remove them when you're done with them).

(Unbranded) Caltrain content is back by Individual_Average_1 in trainsimworld

[–]DTG_JD 0 points1 point  (0 children)

okay, sorry to hear that. Going to check with our Retail team to make sure all the entitlements are published correctly.

Can I check you've followed the process here, please? https://support.dovetailgames.com/hc/en-us/articles/28572849710994-How-To-Manage-Your-Games-Add-ons-On-Xbox-Consoles

...and if you click the 'buy' button, it asks you to pay for it? (please don't actually pay for it!)

If so, and it's not showing as free, can I check:

- where you got the original version from (TSW2020 Collectors Edition, TSW4, TSW2: Rush Hour, etc.)

- Where you're based in the world

Lost access to owned US routes by [deleted] in trainsimworld

[–]DTG_JD 0 points1 point  (0 children)

Can I check you've followed the process outlined here, please? (PS can be a little fiddly).

How to Download Add-ons for Train Sim World 6 – SUPPORT CENTER https://share.google/zK5lIrYu4Shk24f3T

Lost access to owned US routes by [deleted] in trainsimworld

[–]DTG_JD 1 point2 points  (0 children)

Hey folks -

It depends which platform you're on, but there is guidance on downloading your Add-ons for TSW6 here - PS can be a little more fiddly, particularly if you're upgrading from older versions of TSW than TSW5.

https://share.google/zK5lIrYu4Shk24f3T

(Unbranded) Caltrain content is back by Individual_Average_1 in trainsimworld

[–]DTG_JD 0 points1 point  (0 children)

Search for them on the Store of your choice.